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Optimizing Digital Archive Management to Improve the Quality of Integrated Public Services Faizah, Nova Auliyatul; Thohir, Muhammad; Salem, Sultan; Mardhiyah
Kharisma: Jurnal Administrasi dan Manajemen Pendidikan Vol. 4 No. 1 (2025): Integrative Islamic Education Management
Publisher : Perkumpulan Dosen Tarbiyah Islam Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.59373/kharisma.v4i1.64

Abstract

This study examines the implementation of digital archive management to enhance the quality of one-stop integrated services (PTSP) at the Ministry of Religious Affairs Office, Surabaya. This article used a qualitative case study approach; data were collected through interviews, participatory observations, and document analysis. The findings indicate that adopting the SRIKANDI application has streamlined document storage, retrieval, and distribution, improving efficiency. This system reduced service times and operational costs, evidenced by a daily user increase from 100 to 300 for Umrah registration services. However, challenges include employee resistance to new systems, limited training, and infrastructure constraints. To address these, socialization and capacity-building programs have been implemented. This study highlights the importance of digital transformation in public service, offering greater transparency, efficiency, and enhanced user satisfaction. By aligning with global best practices, the research provides insights for policymakers and public service organizations aiming to implement digital archive management, particularly in developing countries. The study concludes that ongoing investment in technology and human resource development is essential to maximize the benefits of digital archiving. Future research should investigate the long-term impacts of digital archive systems on employee performance and user satisfaction. Comparative studies across various governmental offices could identify best practices, particularly in regions with limited technological infrastructure. Additionally, future research could explore strategies to overcome employee resistance to digital systems.
Investigating Respect in Learning as Character Education: A Review of al-Zarnūjī’s Ta‘līm al-Muta‘allim Huda, Miftachul; Selamat, Abu Zarrin; Salem, Sultan
Nazhruna: Jurnal Pendidikan Islam Vol 7 No 2 (2024): Transformative Islamic Education in Pesantren and Madrasah
Publisher : Universitas Pesantren Kh Abdul Chalim Mojokerto

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31538/nzh.v7i2.4187

Abstract

Respect has been shown to provide psychological, social, and academic advantages; nevertheless, most academics have not given it enough credit in terms of encouraging students’ character development. Al-Zarnūjī’s idea, a classical Muslim scholar, as a point of reference for his esteemed work on the concept of Ta‘līm al-Muta‘allim has been one of the references in learning and teaching guidelines among pesantren (Islamic boarding schools) in Indonesia. This article aims to critically explore respect as a moral concept and explain how respect can contribute to current discussions in developing character education from the perspective of al-Zarnūjī’s Ta‘līm al-Muta‘allim. A critical analysis of books and journals that were cited was done concerning the contributions made in the field of character education. The study’s findings have led to three major disputes. The first is deference to knowledge as a source of illumination. Secondly, it is deference to the instructor as the foremost exemplar and facilitator of information exchange; and thirdly, it is honoring the colleague as a fellow participant in the educational journey. Respect in all of its dimensions should thus guide the process of teaching and learning.