Article Per Year (5 Year)
p-Index From 2020 - 2025
0.23
P-Index
This Author published in this journals
All Journal Journal of Research in Social Science and Humanities
Riansa, Muhamad Danindra
Unknown Affiliation
Religion Arts Humanities Economics, Econometrics & Finance Education Languange, Linguistic, Communication & Media Law, Crime, Criminology & Criminal Justice Library & Information Science Mathematics Social Sciences Other

Published : 1 Documents Claim Missing Document
Claim Missing Document
Check
Articles

Found 1 Documents
Search

 1 
Proposed Design of Knowledge-Based Performance Management System for an SME Clothing Brand Riansa, Muhamad Danindra; Wibisono, Dermawan; Fatima, Ima
Journal of Research in Social Science and Humanities Vol 5, No 1 (2025)
Publisher : Utan Kayu Publishing

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.47679/jrssh.v5i1.227

Abstract

CV. MD is a Bandung-based SME clothing brand founded in 2003, offering products such as T-shirts, pants, bags, shoes, caps, and accessories. With nine stores and numerous resellers across Indonesia, the company faces challenges like production delays, employee disengagement, and competition. This study proposes implementing a Knowledge-Based Performance Management System (KBPMS) to improve performance. The KBPMS framework is structured into five phases: (1) Foundation (2) Background Information; (3) Design Process; (4) Implementation Process; and (5) Refreshment. The focus of this study is on the design process. Twenty-one Key Performance Indicators (KPIs) were developed across three perspectives of KBPMS: business results, internal processes, and resource capabilities. The Analytic Hierarchy Process (AHP) was used to prioritize the KPIs importance. An implementation plan was also outlined for future use. Adopting KBPMS will enable CV. MD to monitor performance, reduce delays, improve productivity, and strengthen its competitive edge.
Co-Authors Dermawan Wibisono Ima Fatima, Ima