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Pengaruh Kualitas Pelayanan Dan Kepuasan Kerja Terhadap Kinerja Pegawai Di Balai Diklat Keagamaan Kota Palembang Pebrian , Rahmad Ab; Syarifudin , Achmad; Pohan , Hasril Atieq
Jurnal Ilmu Sosial, Humaniora dan Seni Vol. 1 No. 6 (2023): Mei - Juni
Publisher : CV. ITTC INDONESIA

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.62379/jishs.v1i6.882

Abstract

This thesis is entitled "The Influence of Service Quality and Job Satisfaction on Employee Performance at the Palembang City Religious Training Center." Relatively good job satisfaction seems to contribute to employee performance to keep working better and to show high performance to provide responsibility in supporting the welfare and success of the company. The object of research is the employees of the Palembang City Religious Education and Training Center totaling 86 employees. The research objective was to determine the effect of service quality on performance, the effect of job satisfaction on performance, and the effect of service quality on employee performance at the Palembang City Religious Education and Training Center. This type of research is quantitative research. Based on the analysis that has been done, the effect of service quality is proven through multiple linear tests, namely the significance value of the X1 variable quality of 0.001 <0.05 means that there is a significant and positive influence between service quality on employee performance. The influence of job satisfaction, namely the regression coefficient value of satisfaction is 0.511, meaning that if the satisfaction variable (X2) and constant (a) is 0 (zero), then employee performance (Y) increases by 0.511. The influence of Service Quality and Job Satisfaction, namely by means of the t test (hypothesis) absolutely proves the results of the acquisition show that the value of tcount is 6,690 > 1,886, it can be concluded that Ha is accepted and Ho is rejected, to see significant results it is known that the value of multiple linear sig = 0.000 <0.05 it is stated significance. So it can be concluded that there is a significant influence on service quality, satisfaction on the performance of Palembang City Education and Training Center employees with a category of 94.3% showing very strong results where the achievement of targets for performance issues and employee satisfaction has reached a maximum value of more than 90%.
ANALYSIS OF LOCATION SELECTION FOR ABC CELL UMKM BUSINESS USING THE BREAK EVEN POINT METHOD Syarifudin , Achmad; Wirawati, Sri Mukti
Journal of Industrial Engineering & Management Research Vol. 6 No. 1 (2025): February 2025
Publisher : AGUSPATI Research Institute

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.7777/jiemar.v6i1.570

Abstract

This research aims to determine optimal business locations, namely Kiosk Ramayana and Kiosk JL Banten, using the main evaluation method: Break-Even Point (BEP). The BEP evaluation measures the time required to reach breakeven, with the results of Kios Ramayana achieving BEP at 0.92 units and Kios Banten at 0.83 units, indicating Kios Banten is faster in this aspect. Further analysis indicates that while Kios Banten has a short-term financial advantage through lower BEP, Kios Ramayana offers the best combination of long-term profitability and other strategic factors. Therefore, Kios Ramayana was chosen as a superior business location. This research concludes that in choosing a business location, it is important to consider not only financial aspects but also strategic and non-financial factors for a more balanced and sustainable decision.
Analisis Foto Jurnalistik Karya Aji Yk Putra (Studi Pada Pemberitaan kompas.com: Kisah Penyelam Pemburu Harta Karun Di Sungai Musi) Firdaus , Muhamad; Syarifudin , Achmad; Muslimin, Muslimin
Jurnal Ilmu Sosial, Humaniora dan Seni Vol. 2 No. 1 (2023): Juli - Agustus
Publisher : CV. ITTC INDONESIA

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.62379/jishs.v2i1.1002

Abstract

This research is entitled Analysis of Photojournalism by Aji YK Putra (Study on Kompas.com Reporting: The Story of Treasure Hunter Divers in the Musi River) with the aim of the research to tell the public how the procession of searching for treasure in the bottom of the Musi River includes what items are obtained during the hunt and equipment used by divers when searching for treasure. Photojournalism is a visual work that displays a message through an image based on facts without engineering. The Musi River has a depth of 12 to 30 meters with a target for hunters, namely at a depth of 30 meters. The Musi River treasure hunters are a group of people who depend on their prey for what they get. Aji YK Putra as a photo reporter did in-depth coverage of a group of hunters on the Musi River so that they got some data about how dangerous hunting is carried out by divers by risking their lives on a breathing apparatus assembled from a compressor hose. From the data studied through Roland Barthes' semiotics, several research results were obtained which described the field conditions of hunters when diving in the depths of the Musi River. This research also proves that journalistic photo products are able to express objectivity towards an event that exists in society because the photo displayed is an image with a million meanings.
Strategi Komunikasi Persuasif BPBD (Badan Penanggulangan Bencana Daerah) Provinsi Sumatera Selatan Dalam Mengatasi Kebakaran Lahan Gambut Di Kota Terpadu Mandiri (KTM) Sungai Rambutan Ogan Ilir Adriansyah , Hafis; Syarifudin , Achmad; Isnaini , Mohd Aji
Jurnal Ilmu Sosial, Humaniora dan Seni Vol. 2 No. 1 (2023): Juli - Agustus
Publisher : CV. ITTC INDONESIA

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.62379/jishs.v2i1.1078

Abstract

This research is about persuasive communication with the title Persuasive Communication Strategy BPBD (Regional Disaster Management Agency) of South Sumatra Province in Overcoming Peatland Fires in the Independent Integrated City (KTM) Sungai Rambutan Ogan Ilir. This research uses a qualitative method that is naturalistic because the research is carried out in natural conditions (natural setting) with theory. The data source in this study is qualitative data expressed in the form of words that have meaning. In this study, the data was sourced from interviews with informers from the BPBD (Regional Disaster Management Agency) of South Sumatra Province. The results of the study show that the BPBD of South Sumatra Province uses persuasive communication as an appropriate and effective step, to invite or influence, to change the attitude/behavior of farmers/citizens. Persuasive communication can change the behavior of farmers/citizens by focusing on the issues presented, providing explanations of aims and objectives, providing examples of problems, and conveying messages using persuasive or inviting words as well as strong evidence or facts, and conveyed with care so that there is no conflict. The steps of the South Sumatra Province BPBD in the persuasive communication process are that it must be carried out in accordance with the work plan, delivered according to the objectives, the delivery is made on time, the delivery is also right on target and the persuasion is conveyed properly and correctly. Meanwhile, the obstacles experienced were that the residents/farmers were not aware of the consequences of the behavior of burning the land, did not know the consequences of burning and there were some residents/farmers who felt that the message conveyed would hinder their activities.
Analisis Perbandingan Perancangan Pemilihan Lokasi Bisnis Dengan Metode Ranking Procedure dan Metode Break Even Point Syarifudin , Achmad; Aji , Sonny Nugroho; Wirawati, Sri Mukti
Journal of Industrial Engineering & Management Research Vol. 6 No. 6 (2025): December 2025
Publisher : AGUSPATI Research Institute

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.7777/jiemar.v6i6.673

Abstract

ABSTRAKPemilihan lokasi usaha merupakan salah satu faktor kunci keberhasilan UMKM. Lokasi yang strategis dapat meningkatkan aksesibilitas pelanggan, menekan biaya operasional, dan memberikan keuntungan kompetitif bagi pelaku usaha. Penelitian ini bertujuan untuk membandingkan dua metode analisis dalam pemilihan lokasi usaha, yaitu Metode Ranking Procedure (Factor Rating) dan Metode Break Even Point (BEP). Obyek penelitian adalah dua lokasi potensial: Kios Ramayana Serang dan Kios JL. Banten. Metode Ranking Procedure digunakan untuk mengevaluasi faktor kualitatif seperti sewa kios, aksesibilitas, ketenaran tempat, dan kemudahan mendapatkan pegawai. Sementara itu, metode BEP digunakan untuk menilai aspek finansial dengan menghitung titik impas pada masing-masing lokasi. Hasil penelitian menunjukkan bahwa Kios Ramayana memperoleh skor tertinggi dalam metode Factor Rating (3,5), sedangkan Kios Banten memiliki nilai BEP yang lebih kecil (0,83 unit). Berdasarkan integrasi kedua metode, Kios Ramayana dipilih sebagai lokasi yang lebih layak karena memiliki keseimbangan terbaik antara faktor strategis dan aspek finansial. Penelitian ini memberikan kontribusi praktis bagi UMKM dalam menentukan lokasi usaha secara objektif dan terukur.