Article Per Year (5 Year)
p-Index From 2020 - 2025
0.408
P-Index
This Author published in this journals
All Journal Nazharat: Jurnal Kebudayaan International Journal of Sociology of Religion
Mufti Zevira
Unknown Affiliation
Religion Humanities Social Sciences

Published : 2 Documents Claim Missing Document
Claim Missing Document
Check
Articles

Found 2 Documents
Search

 1 
Kepribadian Humanis Pustakawan untuk Layanan Perpustakaan Berkualitas Mufti Zevira
Nazharat: Jurnal Kebudayaan Vol. 30 No. 2 (2024): NAZHARAT: Jurnal Kebudayaan
Publisher : Fakultas Adab dan Humaniora UIN Sulthan Thaha Saifuddin Jambi

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.30631/nazharat.v31i2.177

Abstract

This article discusses the importance of a librarian's humanistic personality in an effort to improve the quality of library services. The humanistic personality of librarians involves not only technical skills in managing information, but also the ability to interact with library users empathetically and attentively. Librarians with humanistic personalities are able to create an environment that is welcoming, inclusive, and supportive of the intellectual and social development of library patrons. This research identifies key characteristics of a humanist personality, such as being patient, communicative, and attentive to individual needs, which form the basis for more responsive and quality library services. In addition, this article also analyzes how the development of humanist personality in librarians can contribute to the achievement of the library's goal as a center of learning and community empowerment. It is hoped that the results of this discussion can provide insights for relevant parties in designing librarian training programs that not only focus on technical skills, but also on developing attitudes and characters that support the best service for the community.
Exploration of Librarians' Assertive Behaviour in Improving Service Quality in the Digital Age Mufti Zevira; Sri Rohyanti Zulaikha
International Journal of Sociology of Religion Vol. 2 No. 2 (2024): International Journal of Sociology of Religion
Publisher : ASTEEC

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.70687/ijsr.v2i2.46

Abstract

This article explores the assertive behaviour of librarians in an effort to improve service quality in the digital era. It is expected that librarians can adjust to the rapid development of technology and the increasingly complex demands of users. To face these challenges, assertive behaviour is required, which includes effective communication skills, the ability to express opinions assertively, and self-confidence. This research uses the literature study method to look at various scientific sources on assertive behaviour and its impact on library service quality. The results show that assertive behaviour helps create good interactions between librarians and users, increases user satisfaction with services, and supports the transformation of libraries towards digital-based services. It is hoped that this research will provide insights for librarians on how to develop assertive skills to improve the quality of services provided by digital libraries.
Co-Authors Sri Rohyanti Zulaikha