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All Journal Jurnal Nirta: Studi Inovasi Jurnal Projemen UNIPA
Martina Rudolfa Da Mendez
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Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Education

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Strategi Sinergi dan Inovasi untuk Pariwisata Berkelanjutan di Desa Wisata Lewomada, Kecamatan Talibura, Kabupaten Sikka Martina Rudolfa Da Mendez; Yuliana Onang; Kristina Sujila
Jurnal Nirta : Inovasi Multidisiplin Vol 4 No 2 (2025): Jurnal Nirta : Studi Inovasi
Publisher : Nirta Learning Centre

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.61412/jnsi.v5i2.165

Abstract

Lewomada Tourism Village, Talibura District, Sikka Regency, has great potential to be developed as a sustainable tourism destination. However, challenges in the form of limited community skills, minimal innovation, and lack of synergy between stakeholders are the main obstacles. This program aims to overcome these challenges through synergy and innovation training based on digital marketing and development of tourism products based on local culture. The results show that synergy between stakeholders and mastery of digital marketing can increase community capacity and sustainable tourism promotion.
Pengaruh Kecerdasan Emosional terhadap Manajemen Konflik dimediasi oleh Komunikasi Interpersonal (Studi pada Mahasiswa Program Studi Manajemen, Fakultas Ekonomi & Bisnis Universitas Nusa Nipa) Martina Rudolfa Da Mendez; Yuliana Onang
Jurnal Projemen UNIPA Vol 12 No 2 (2025): Mei: Jurnal Projemen UNIPA
Publisher : Universitas Nusa Nipa Maumere

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.59603/projemen.v12i2.840

Abstract

This study investigates the effect of emotional intelligence on conflict management with interpersonal communication as a mediating variable. The research was conducted on students of the Management Study Program, Faculty of Economics and Business, Universitas Nusa Nipa, who attended the Conflict and Negotiation Management course during the even semester of the 2024/2025 academic year. A quantitative approach with Partial Least Squares Structural Equation Modeling (PLS-SEM) was used to test the relationships among variables. The results show that emotional intelligence significantly influences interpersonal communication. Interpersonal communication, in turn, significantly influences conflict management. However, the direct effect of emotional intelligence on conflict management was not significant. Mediation analysis reveals that interpersonal communication significantly mediates the relationship between emotional intelligence and conflict management. These findings highlight the importance of communication skills in translating emotional capacity into effective conflict resolution strategies. Practically, the study recommends that emotional intelligence training be accompanied by structured development of interpersonal communication skills in university curricula.
Upaya Peningkatan Kualitas Pelayanan Pada Unit Informasi Bandar Udara Fransiskus Xaverius Seda Maumere Dhey, Sisilia Atika; Maria Veronika Pondeng; Martina Rudolfa Da Mendez; Yuliana Onang
Jurnal Projemen UNIPA Vol 13 No 3 (2026): September : Jurnal Projemen UNIPA
Publisher : Universitas Nusa Nipa Maumere

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.59603/projemen.v13i2.1513

Abstract

The information unit is one of the important service units at an airport because it plays a role in providing information needed by passengers and other airport service users. This study aims to describe the quality of services provided by the Information Unit at Fransiskus Xaverius Seda Airport, Maumere, identify the obstacles encountered, and analyze efforts to improve service quality. The methods used in this study were observation, interviews, and documentation conducted during the Field Work Practice (PKL) activities. The results show that the Information Unit plays an important role in providing flight schedule information, arrival and departure information, airport facility information, and other services needed by passengers. The activities carried out by the author included assisting passengers, providing flight information, answering passenger questions, and delivering announcements through the airport public address system. Based on the SWOT analysis, the strengths of the Information Unit include friendly officers, relatively accurate information, and good coordination among officers. However, several weaknesses were identified, including limited human resources and supporting facilities. Therefore, efforts to improve service quality can be carried out through improving employee competence, optimizing supporting facilities, utilizing information technology, and conducting continuous service evaluations.
Co-Authors Dhey, Sisilia Atika Kristina Sujila Maria Veronika Pondeng Yuliana Onang