Fajriah, Niftira
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Analysis of Compensation Systems Based on Salary Mapping Adhered and Overlapping Methods in RL SMEs Arindi, Annisa Cahya; Budiman, Febya Noor Adhani; Az-Zahra, Layalia Briliani; Septina, Lia; Fajriah, Niftira; Kartika, Lindawati
INVEST : Jurnal Inovasi Bisnis dan Akuntansi Vol. 4 No. 1 (2023): INVEST : Jurnal Inovasi Bisnis dan Akuntansi
Publisher : Lembaga Riset dan Inovasi Al-Matani

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.55583/invest.v4i1.474

Abstract

RL SMEs operates a business in the food & beverage sector. In providing compensation to employees, the salary mapping system of RL SMEs considers ten compensable factors. The ten compensable factors used are education, experience, communication, problem-solving analysis, customer service orientation, planning & coordination, working conditions, freedom of action, physical effort, and impact & influence. Providing compensation to RL SMEs aims to create internal justice and to improve employees performance and productivity. One indicator of the compensation system is ideal, namely when the mid to mid is smaller than the spread. Meanwhile, the compensation system for RL SMEs could be better because there is still a mid to mid value more significant than the spread value, so it is necessary to improve salaries using adhered and overlapping methods. In this study, we collected data by interviewing RL SMEs owners and distributing questionnaires to RL SMEs employees. The researchers conducted this research in Kebayoran Baru, South Jakarta. The results of this study indicate that an effective and efficient method of improving base salary for RL SMEs is the overlapping method because it results in an increase in salary for each grade that is not too far from the actual base salary and a more even distribution of salary.
Analisis Repurchase Intention Produk Skincare Lokal melalui Live Commerce TikTok dengan Customer Satisfaction sebagai Variabel Intervening Fajriah, Niftira; Sarma, Mamun
Jurnal Manajemen dan Organisasi Vol. 16 No. 1 (2025): Jurnal Manajemen dan Organisasi
Publisher : IPB University

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.29244/jmo.v16i1.62596

Abstract

The development of the internet has brought significant changes to business activities, leading to the emergence of e-commerce. E-commerce continues to evolve and innovate, resulting in live commerce platforms, one of which is TikTok. The rising popularity of TikTok live commerce has caused a shift in consumer behavior, particularly in the skincare industry. This also creates new challenges for skincare businesses to achieve customer satisfaction and encourage repurchase intention. This study aims to understand the characteristics of TikTok users and how live streaming and promotions affect repurchase intention, with customer satisfaction as an intervening variable. This quantitative research obtained primary data from questionnaires distributed to 130 respondents in the Jabodetabek area and analyzed using the SEM-PLS method. The results show that live streaming and promotions have a positive and significant impact on repurchase intention through customer satisfaction as an intervening variable.