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Pengembangan User Experience Kesehatan Mental untuk Peningkatan Bisnis Perusahaan Start Up Handoko, Mahardika Maulana Al Mahdi; Kusumasari, Tien Fabrianti; Suakanto, Sinung
The Indonesian Journal of Computer Science Vol. 12 No. 4 (2023): The Indonesian Journal of Computer Science (IJCS)
Publisher : AI Society & STMIK Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.33022/ijcs.v12i4.3366

Abstract

Teknologi memainkan peran penting dalam bidang kesehatan mental, terutama dalam membantu individu mengelola stres dan gangguan mental. Startup kesehatan mental merupakan jenis usaha yang memanfaatkan teknologi dan pendekatan inovatif untuk mengatasi masalah kesehatan mental dan meningkatkan akses ke penanganan kesehatan mental. Tujuan penelitian ini adalah untuk melakukan pengembangan User Experience pada Kesehatan Mental untuk meningkatkan kepuasan pengguna sehingga dapat meningkatan bisnis Perusahaan Startup. Hasil dari pengumpulan data menunjukkan bahwa kebutuhan pengguna adalah Platform Kesehatan Mental Online yang dengan harga yang murah, durasi yang cukup, dan memiliki fleksibilitas waktu dimana pengguna dapat menggunakan platform sebagai tempat bercerita. . Hasil pengembangan diukur dengan pengujian System Usability Testing dengan 10 responden mendapatkan hasil skor 73,5 pada pengujian Usability Testing menandakan bahwa hasil pengembangan User Experience berada pada kategori Acceptable dengan Grade C.
Business Innovation of Flashbox in Digital Mental Health Startups Handoko, Mahardika Maulana Al Mahdi; Rabbani, Muhammad Fathi
East Asian Journal of Multidisciplinary Research Vol. 3 No. 2 (2024): February 2024
Publisher : PT FORMOSA CENDEKIA GLOBAL

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.55927/eajmr.v3i2.8304

Abstract

In the rapidly evolving digital era, digital mental health startups have become a crucial focus in providing accessible and efficient mental health services. This study investigates the business innovations made by Flashbox, a digital mental health startup, in creating significant impact in the mental health sector. Using both qualitative and quantitative approaches, this research delves into how Flashbox integrates cutting-edge technologies such as artificial intelligence and big data analytics to provide personalized and responsive services. The findings reveal that Flashbox has successfully implemented a sustainable business model through a user-centric approach, continuous service innovation, and effective marketing strategies. Additionally, this study also explores the challenges and opportunities faced by Flashbox in terms of scaling and regulation. These findings offer important insights for practitioners and policymakers in understanding the potential and dynamics of digital mental health startups in delivering better mental health services.
Highly Innovative Mental Health Digital Business Flashbox Handoko, Mahardika Maulana Al Mahdi; Rabbani, Muhammad Fathi
East Asian Journal of Multidisciplinary Research Vol. 3 No. 2 (2024): February 2024
Publisher : PT FORMOSA CENDEKIA GLOBAL

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.55927/eajmr.v3i2.8305

Abstract

In the realm of digital mental health, Flashbox has emerged as an innovative startup, revolutionizing the way mental health services are accessed and delivered. This abstract delves into the novel business strategies and technological advancements that Flashbox has implemented to address the growing demand for mental health services in the digital age. Emphasizing user-centric approaches, Flashbox integrates cutting-edge technology such as AI, machine learning, and user-friendly digital platforms to enhance the accessibility and effectiveness of mental health care. The startup uniquely navigates the challenges of stigma, accessibility, and affordability in mental health, offering a range of services from online counseling to mental health self-assessment tools. Flashbox's contribution to digital mental health underscores the importance of technology-driven solutions in improving mental health outcomes and offers a model for other startups in this sector. This study highlights Flashbox's role in transforming the landscape of mental health services, marking a significant step towards more inclusive, efficient, and accessible mental health care solutions.