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All Journal JAMBIS : Jurnal Administrasi Bisnis Jurnal Ilmu Administrasi Publik
Fahrul Anwar Syadat
Institut Ilmu Sosial dan Manajemen STIAMI
Humanities Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Social Sciences

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Analisis Capacity Building Pilot Dalam Manajemen Sumber Daya Manusia Pada PT Garuda Indonesia Fahrul Anwar Syadat; Mohamad Irfanul Hakiem; Eka Rofiyanti
JAMBIS : Jurnal Administrasi Bisnis Vol 3, No 1: Februari 2023
Publisher : JAMBIS : Jurnal Administrasi Bisnis

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31334/jambis.v3i1.2995

Abstract

This study aims to identify and analyze capacity building, obstacles in increasing capacity building and efforts/solutions to overcome these obstacles. This is based on the imbalance between the operation of the pilot training system and the needs of the pilot. There were 20% of pilot trainees who had their training postponed and of the 16 required trainings, around 30% of the pilots trained only attended 4 of the trainings. Total training does not include 13 Specialized Training. This research was conducted at PT Garuda Indonesia from April to August 2021. This study used a qualitative approach. Data was collected by observation, literature study, and interviews with 7 informants. The concept used in this research is capacity building. The results of this study are that the system for increasing capacity building is very good because Garuda Indonesia has its own training plan, but in practice there are currently obstacles due to the Covid-19 pandemic, where out of around 16 basic training, only 4 trainings are carried out. by prospective pilots and no specialized training has been followed. PT. Garuda Indonesia provides a forum for all its employees in the form of associations in each field, such as that of Garuda pilots, there is an association called the Garuda Pilots Association (APG) which accommodates various suggestions, inputs, complaints and various improvement efforts from all existing pilots to submitted to the leadership through the APG
Analisis Strategi Pemungutan Bea Perolehan Hak Atas Tanah Dan Bangunan Dalam Meningkatkan Penerimaan Pajak Daerah Pada Unit Pelayanan Pemungutan Pajak Daerah Kramat Jati Tahun 2024 Kemala Sari; Fahrul Anwar Syadat
Jurnal Ilmu Administrasi Publik Vol. 6 No. 1: Januari 2026
Publisher : Institut Ilmu Sosial dan Manajemen STIAMI

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Abstract

The failure to achieve the target for Land and Building Acquisition Tax (BPHTB) indicates that the existing collection strategy is not yet optimal in exploring regional tax potential. This study aims to analyze the Land and Building Acquisition Tax (BPHTB) collection strategy in increasing regional tax revenue at the Kramat Jati Regional Development Planning Agency (UPPPPD) in 2024. The research method used a descriptive qualitative approach through in-depth interviews with tax officers, taxpayers, and Notaries/PPATs involved in land and building acquisition transactions. The results show that despite the digitalization of services and efforts to educate taxpayers about taxpayer compliance, optimization of BPHTB revenue remains hampered. This is influenced by several aspects, such as low public literacy, technical constraints in the e-BPHTB system, suboptimal data synchronization between institutions, and perceptions of unfairness regarding applicable rates. Several initiatives have been implemented, such as improving SOPs, accelerating digital services, officer training, active communication with PPAT/BPN, and education on the benefits of BPHTB for regional development. This study concludes that the BPHTB collection strategy has been running quite well, but requires continuous improvement in the aspects of coordination, information transparency, and digital system reliability to be able to contribute maximally to Regional Tax revenue.
Co-Authors Eka Rofiyanti Kemala Sari Mohamad Irfanul Hakiem