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All Journal JURNAL REFORMASI ADMINISTRASI Jurnal Ilmiah untuk Mewujudkan Masyarakat Madani Transparansi Jurnal Ilmiah Ilmu Administrasi Ilomata International Journal of Tax and Accounting Ilomata International Journal of Social Science JISOS: Jurnal ilmu sosial JAMBIS : Jurnal Administrasi Bisnis Jurnal Ilmu Administrasi Publik

Eka Rofiyanti

Institut Ilmu Sosial dan Manajemen STIAMI

Author-ID : 3828070

Religion Humanities Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Education Law, Crime, Criminology & Criminal Justice Social Sciences Other

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IMPLEMENTASI SISTEM KETAHANAN KEBAKARAN LINGKUNGAN (SKKL) SEBAGAI UPAYA PENCEGAHAN KEBAKARAN DINI PADA KANTOR SUKU DINAS PENANGGULANGAN KEBAKARAN DAN PENYELAMATAN SEKTOR III MENTENG JAKARTA PUSAT Tono Tono; Dwi Agustina; Eka Rofiyanti
Jurnal Reformasi Administrasi : Jurnal Ilmiah untuk Mewujudkan Masyarakat Madani Vol 6, No 1: Maret 2019
Publisher : Institut Ilmu Sosial dan Manajemen STIAMI

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (404.964 KB)

Penelitian ini bertujuan untuk mengetahui pelaksanaan partisipasi masyarakat dalam pelatihan sistem ketahanan kebakaran lingkungan pada kantor Suku Dinas Penanggulangan Kebakaran dan Penyelamatan Sektor III Kecamatan Menteng Kota Administrasi Jakarta Pusat.Metode penelitian yang digunakan adalah metode deskriptif kualitatif, Teknik pengumpulan data menggunakan wawancara, observasi, studi kepustakaan dan dokumentasi dan Teknik analisis data menggunakan model interaktif.Berdasarkan hasil penelitian diketahui bahwa impelementasi sistem ketahanan kebakaran lingkungan sebagai upaya pencegahan dini telah berjalan sebagaimana mestinya, implelentasi yang dilakukan mengacu pada teori Donald S. Van Meter dan Carl E. Van Horn dalam Nugroho, (2011:286) atas implemtasi yang meliputi: komunikasi, sumber daya, disposisi implementor, lingkungan sosial masyarakat dengan mengimplementasikan SKKL sebagai bentuk program kerja yang telah di canangkan oleh Kantor Gulkarmart Provinsi DKI melalui kantor Sektor yang berada di wilayah Kecamatan-Kecamatan, di samping itu tedapat beberapa hambatan dan kendala dalam pelaksanaan seperti: Kurangnya Sumberdaya masyarakat yang ikut menjadi tenaga sukarela, kurangnya komunikasi, kurangnya kesadaran dan peran serta masyarakat untuk itu solusi dalam menanggulangi hambatan dan kenadalanya adalah: Berupaya untuk memberdayakan masyarakat untuk berpartisipasi, peran srta masyarakat, focus pada peningkatan keikutsertakan masyarakat yang dengan sukarela mengikuti pembekalan, dan pelatihan SKK. Dan Upaya pencegahan peristiwa bencana kebakaran dini meliputi: Menghindari penggunaan bahan material yang mudah terbakar, dengan mematikan aliran listrik secepatnya bilamana terjadi korsleting listrik, hidari pemakaian colokan listrik yang berlebihan, matikan kompor gas bilamana akan meninggalkan ruang masak dan tidak panik bila terjadi peristiwa bencana kebakaran

Analysis Of The Effectiveness Of Work Planning In Improving The Performance Of Civil Servise Police Unit/ Satpol PP Eka Rofiyanti; Eva Arofah; Dwi Agustina; Sukandi
Ilomata International Journal of Social Science Vol 2 No 3 (2021): July 2021
Publisher : Yayasan Ilomata

Problems that occur in the effectiveness of work planning in controlling street vendors are still not maximal performance, when viewed from the factors of Effectiveness of Consequences and Impact of Outputs in achieving objectives, the level of success in achieving predetermined targets and clarity of achievement of goals. This is supported by the data obtained by the Civil Service Police Unit (Satpol PP) of Pancoran Sub-district, which have varied work planning effectiveness criteria from 2018 to 2019, from street vendors’ orderliness to realizing street vendors, which are still far from different from the target of curbing. And from 2018 to 2019 the level of effectiveness can be included in the criteria for being quite effective. This research method is a descriptive study with a qualitative approach. Qualitative descriptive research aims to describe and describe events and phenomena that occur in the field and present data in a systematic, factual, and accurate manner regarding the facts that occur in the field. Data collection was done by using observation, interview and documentation techniques. Researchers used source triangulation to check the validity of the research data. Data analysis in this study uses three components consisting of data reduction, data presentation, and conclusion. The results of the study are known (1) The effectiveness of work planning of the Civil Service Police Unit (Satpol PP) at Pancoran Sub-district in street vendors’ orderliness in improving the work performance that has been implemented in the dimensions of Effectiveness of Reach Effects, Impact of Outputs in achieving objectives, the level of success in achieving predetermined targets and clarity of achieving goals. (2) Obstacles in implementing the effectiveness of Street Vendors/PKL work planning who do not understand the regulations, there is no relocation place for street vendors and street vendors who consider public facilities a strategic business place for trading. (3) The solution for the socialization of street vendors about policy regulations is carried out by means of humane communication and new relocation sites.

Local Wisdom And Regional Policy In The Implementation of Friendly Basic Service Covid 19 Aryo Santiko; Ivan Budi Susetyo; Dwi Agustina; Eka Rofiyanti; Khairur Razikin
Ilomata International Journal of Social Science Vol 2 No 3 (2021): July 2021
Publisher : Yayasan Ilomata

Local wisdom in some areas such as Aceh and West Sumatra can reduce the rate of increase in the number of people exposed by Covid-19, in this case, the local government involves the role of religious leaders and regional heads in providing firm policies so that the implementation of basic services can go well while still using the health protocol. Basic services such as education, health, public works, housing, security and order, and social affairs must continue even during the pandemic so that each region is required to have the right policies. Some regions apply the PSBB policy in order to reduce the spread of Covid-19, but even basic services in some regions experience limitations in the number of services, scope, frequency, duration, and time of service. Local Wisdom values and potential regional characteristics really need to be developed in order to provide basic services that are friendly to Covid-19. Collaboration and synergy between the central and regional governments as well as between the government and stakeholders related to basic services in the midst of the Covid-19 pandemic also need to be optimized. Regions that have high covid rates, such as DKI Jakarta, East Java, and Central Java are expected to have innovative policy breakthroughs in providing basic services that are friendly to Covid-19

Analysis of The Implementation of Prohibition Buying of Street Vendors in Koja Sub-District North Jakarta Guntur Adi Saputra; Eka Rofiyanti; Redjeki Agoestyowati; Dwi Agustina; Olansons Girsang
Ilomata International Journal of Social Science Vol 2 No 3 (2021): July 2021
Publisher : Yayasan Ilomata

According to data on the recapitulation of orderly violations of certain places of business and businesses at the Civil Service Police Unit of North Jakarta Administrative City, there were 16,220 violations of the prohibition of trade in 2019, far from the violation of the prohibition against buying street vendors merchandises, which were only 5 violators, then this research was conducted to analyze the implementation of the prohibition of buying street vendor merchandises at Koja Subdistrict region, North Jakarta. This research method used descriptive qualitative research with data collection techniques through in-depth interviews with informants obtained by the author, in this study it was found that the DKI Jakarta Government had not widely disseminated to the public of the rules on the prohibition of buying street vendor merchandise, there was still a lack of personnel for preventing violations, and the need to revise rules related to a standard operating procedure (SOP) in prosecuting violations on the prohibition of buying street vendor merchandises

Analysis of Community Participation in Paying Motor Vehicles Tax through e-Samsat Service during Covid Pandemic at the Samsat Office in Jakarta Utara Totok Priyono; Fika Wulandari; Eka Rofiyanti; Dwi Agustina
Ilomata International Journal of Tax and Accounting Vol. 3 No. 2 (2022): April 2022
Publisher : Yayasan Ilomata

Taxes are the largest source of state revenue to meet routine state expenditures or finance national development. In the increasingly rapid development of information technology, various innovations have been created to facilitate human life. One of them is in the service sector. To improve the quality of tax services, the government created an online tax payment service system called Electronic Samsat or E-SAMSAT. E-SAMSAT is considered a solution for tax payment services, especially motor vehicle taxes, during the COVID-19 pandemic because it is faster and there is no need to queue, such as direct tax payment services at the SAMSAT office. However, unfortunately, many taxpayers have not taken advantage of these services. This is due to the administrative system, which is considered complicated, and people's digital literacy is still low. The method used in this research is descriptive qualitative to describe this research in-depth. The results of this study are public participation in the payment of Motor Vehicle Taxes through E-Samsat Services during the Covid Pandemic at the North Jakarta Samsat Office, judging from the six participation criteria presented by Mangkunegara, that has gone quite well. The community as taxpayers has participated in implementing the E-SAMSAT service system. However, unfortunately, not all people can access these services. The service procedure is quite long, and the people's digital literacy level is still low, causing the community not to be able to take full advantage of the service system.

Evaluation of the Implementation of Tax Incentive Policy for Small and Medium Enterprises Affected by the Covid-19 Pandemic at the Tax Service Office Pratama Koja Utara Jakarta Winda Wulandari; Fransiskus Christanto Kia Teron; Dwi Agustina; Eka Rofiyanti
Ilomata International Journal of Tax and Accounting Vol. 3 No. 2 (2022): April 2022
Publisher : Yayasan Ilomata

The Covid 19 pandemic in almost all countries, including Indonesia, has negatively impacted the economic sector, especially the MSME business. The government has made various efforts to restore the Indonesian economy. Through the Directorate General of Taxes, under the authority of the Ministry of Finance, the government decided to provide tax incentives for taxpayers affected by the Covid 19 pandemic. This final income tax incentive is based on the Regulation of the Minister of Finance of the Republic of Indonesia No. 44 PMK/03/2020. This regulation focuses on Small and Medium Enterprises. Taxes are usually 0.5% of gross income that is self-paid or deducted or collected by withholders or collectors. However, with PMK-44/PMK.03/2020, the tax is borne by the government, which means that the income is not subjected to tax from April 2020 to December 2020. This study used a descriptive method. The data was collected through a literature study where the author evaluated the implementation of government regulatory policies regarding applying tax incentives for MSMEs affected by Covid-19. The purpose of providing tax incentives to MSMEs is to reduce their difficulty in meeting operational costs or expenses so that MSMEs can survive during the pandemic, as well as save the national economy and maintain financial system stability. The study results show that tax incentives and relaxation and the provision of tax incentives to the beneficiary sector MSME are productive and able to support the recovery of the national economy. These programs and tactical steps ensure that economic growth is maintained even though these programs are separate and unrelated to the spread of Covid-19, which can be controlled quickly.

Strategy of Advertising Tax Collection in the Digitalization Era on Badan Pendapatan Daerah of DKI Jakarta Eka Rofiyanti; Ika Muji Lestari; Istamkhuja Olimovich Davronov; Alian Natision; Krishantoro Krishantoro
Ilomata International Journal of Tax and Accounting Vol. 3 No. 1 (2022): January 2022
Publisher : Yayasan Ilomata

The phenomenon of this research is that in the digital era, many people switch to promoting their products to social media, which is one of the causes of the decrease in billboard taxes. This study aims to find out the right strategy in the billboard tax collection in the digital era by the Regional Revenue Agency of DKI Jakarta. The research method used is the descriptive qualitative method. Data sources include primary data, namely data from interviews, and secondary data, namely target data and billboard tax realization from 2016-2020. The results of this study indicate that (1) The billboard tax collection strategy in the digitalization era in the future will lead to billboard data collection, optimization of billboard objects and tax applications such as e-tax (2) the power of billboard taxes in the digital era lies in the development of digital technology and cooperation between the government, the private sector and the community; and (3) obstacles and challenges from billboard taxes in the digitalization era are the number of taxpayers who have not mastered technology and are not obedient in paying their tax obligations. The suggestion in this study is that the Regional Revenue Agency of DKI Jakarta forms a fieldwork team to conduct more thorough data collection, take advantage of technological developments, lead the comprehensive campaign to taxpayers, and provide strict sanctions to taxpayers who do not obey and install illegal billboards and (3) obstacles and challenges from billboard taxes in the digitalization era are the number of taxpayers who have not mastered technology and are not obedient in paying their tax obligations. The suggestion in this study is that the Regional Revenue Agency of DKI Jakarta forms a fieldwork team to conduct more thorough data collection, take advantage of technological developments, lead the comprehensive campaign to taxpayers, and provide strict sanctions to taxpayers who do not obey and install illegal billboards and (3) obstacles and challenges from billboard taxes in the digitalization era are the number of taxpayers who have not mastered technology and are not obedient in paying their tax obligations. The suggestion in this study is that the Regional Revenue Agency of DKI Jakarta form a fieldwork team to conduct more thorough data collection, take advantage of technological developments, work a comprehensive campaign to taxpayers, and provide strict sanctions to taxpayers who do not obey and install illegal billboards.

The Importance of Improving Service Quality for Customer Satisfaction: A Case Study of Bank Muamalat in Bogor City Eka Rofiyanti; Avradya Mayagita; Charles Magwari Omboto; Nataya Premchaporn
Ilomata International Journal of Social Science Vol 3 No 3 (2022): July 2022
Publisher : Yayasan Ilomata

The development of the banking world in Indonesia is marked by one of them is the establishment of Islamic banks. Islamic banks are banks that operate by not relying on bank interest. With a population that is 80% Muslim, Islamic banks are predicted to have very good prospects in the future. However, the current fact is that there are still many customer complaints related to the quality of service at Islamic banks. This study aims to answer the questions on how the service quality of Bank Muamalat Bogor and how the customer satisfaction is perceived by customers of Bank Muamalat Bogor. The data collection technique was carried out by participant observation and semi-structured interviews since this type of interview is more flexible in which questions can be adapted and changed depending on the answers of the informants. For this study, researchers interviewed 15 bank customers. The results of this study indicate that of the 5 dimensions of service quality, 3 of them received negative responses from customers, namely reliability, assurance and tangible. However, apart from the negative responses, Bank Muamalat with a sharia basis also received a positive assessment for the dimensions of responsiveness and empathy in which customers are satisfied with the services provided by friendly and patient staff who have a high sense of empathy. However, the friendliness and kindness of the staff only is not sufficient. To be able to compete with other commercial banks, Bank Muamalat must be able to improve the quality of its services from all the 5 dimensions of service quality

ANALISIS KESIAPSIAGAAN PETUGAS DALAM MENGHADAPI BENCANA BANJIR PADA BIDANG PENCEGAHAN DAN KESIAPSIAGAAN BADAN PENANGGULANGAN BENCANA DAERAH JAKARTA PUSAT. Suprapti Widiasih; Zulfaturrohamah Zulfaturrohamah; Eka Rofiyanti
JISOS: JURNAL ILMU SOSIAL Vol. 1 No. 9: Oktober 2022
Publisher : Bajang Institute

Show Abstract | Download Original | Original Source | Check in Google Scholar

Adapun tujuan dari penelitian ini untuk menganalisis Kesiapsiagaan Petugas Dalam Menghadapi Bencana Banjir Pada Bidang Pencegahan dan Kesiapsiagaan Badan Penanggulangan Bencana Daerah Jakarta Pusat. Metode penelitian yang digunakan dalam penelitian ini adalah metode Deskriptif, dengan teknik pengumpulan data menggunakan metode studi lapangan (penyebaran kuesioner) dan studi kepustakaan. Sedangkan teknik analisis data menggunakan pendekatan deskriptif kualitatif. Kriteria narasumber yang penulis jadikan informan (pihak/orang yang diwawancarai) dalam penelitian ini adalah pihak yang menguasai dan memahami kondisi dari objek penelitian, yang sedang terlibat atau menduduki jabatan yang berkaitan dengan topik yang diteliti serta memiliki cukup waktu untuk diwawancarai. Hasil penelitian Kesiapsiagaan Petugas Dalam Menghadapi Bencana Banjir Pada Bidang Pencegahan dan Kesiapsiagaan Badan Penanggulangan Bencana Daerah Jakarta Pusat kategori belum siap, dalam penanggulangan bencana banjir.

Analisis Peran Media Sosial sebagai Platform Komunikasi dan Penyebaran Informasi Kebencanaan di DKI Jakarta Eka Rofiyanti; Dwi Agustina; Mohammad Firzah
Transparansi : Jurnal Ilmiah Ilmu Administrasi Vol 6, No 2: Desember 2023
Publisher : Institut Ilmu Sosial dan Manajemen STIAMI

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31334/transparansi.v6i2.3366

Tujuan dalam penelitian ini yaitu untuk menganalisis Peran Media Sosial Sebagai Platform Komunikasi Dan Penyebaran Informasi Kebencanaan Di DKI Jakarta. Penelitian yang dilakukan merupakan penelitian deskriptif dengan pendekatan kualitatif. yang selanjutnya dielaborasi dengan data-data sekunder baik dari play store, media sosial, ataupun media berita lainnya. Teknik pengumpulan data dilakukan melalui wawancara, observasi dan data dokumentasi. Hasil penelitian menunjukan bahwa media sosial memiliki peranan penting sebagai platform komunikasi dan penyebaran informasi kebencanaan di DKI Jakarta. Media sosial dapat mempercepat penyebaran informasi kebencanaan yang diberikan oleh instansi pemerintah daerah DKI Jakarta kepada masyarakat. Media sosial juga berperan dalam peringatan dini terjadinya bencana, pemantauan kondisi saat terjadinya bencana, koordinasi bantuan dan sumberdaya, edukasi kebencanaan, sebagai media kolaborasi antar pihak, bentuk adanya transparansi dan akuntabilitas tatakelola kebencanaan di DKI Jakarta. Namun demikian, masih ada tantangan yang harus dihadapi oleh pemerintah dan masyarakat diantaranya: risiko Penyebaran Informasi Palsu (Hoaks) sangat besar, adanya informasi yang berlebihan keterbatasan jaringan, Kurangnya Kontrol terhadap Pesan, tidak dapat menjangkau semua kelompok, Ketergantungan pada Infrastruktur Digital, Pemahaman Terhadap Pesan yang tidak dapat dilakukan oleh semua masyarakat. Untuk mengatasi tantangan tersebut harus ada strategi dalam penanganan bencana. Selain itu harus ada sumber informasi resmi yang dapat diandalkan, kampanye pendidikan tentang kesadaran digital, dan upaya untuk mengidentifikasi dan mengatasi informasi palsu. Upaya kolaboratif antara pemerintah, organisasi bantuan, platform media sosial, dan masyarakat sangat diperlukan dalam membantu meningkatkan efektivitas media sosial dalam penyebaran informasi kebencanaan di DKI Jakarta

Co-Authors Agung Tri Lestari Alian Natision Ari Pianto Aryo Santiko Avradya Mayagita Charles Magwari Omboto Dwi Agustina Eva Arofah Fahrul Anwar Syadat Fika Wulandari Fransiskus Christanto Kia Teron Guntur Adi Saputra Ika Muji Lestari Istamkhuja Olimovich Davronov Ivan Budi Susetyo Khairur Razikin Krishantoro Krishantoro Mohamad Irfanul Hakiem Mohammad Firzah Nataya Premchaporn Olansons Girsang Redjeki Agoestyowati Sola Gratia Br Bukit Sukandi Suprapti Widiasih Tono Tono Totok Priyono Winda Wulandari Winda Wulandari Wulandari Zulfaturrohamah Zulfaturrohamah

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