Tesalonika Cindy Worang
Institut Agama Kristen Negeri Manado

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Service Management as a Practice of Diakonia: A Theological Study on the Effectiveness of Equitable Service Tesalonika Cindy Worang
Philosophy Global: International Journal of Christian and Catholic Philosophy Vol. 2 No. 2 (2025): June || Philosophy Global: International Journal of Christian and Catholic Phil
Publisher : International Forum of Researchers and Lecturers

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.70062/philosophyglobal.v2i2.239

Abstract

The church's diaconal practice faces a crisis of effectiveness. The dominant model of charitable diakonia (almsgiving) has proven ineffective in addressing the root causes of poverty and structural injustice. Empirical studies show that this failure is often not due to a lack of resources, but rather a failure of strategic management and a narrow theological understanding of diaconal practice itself. This research argues that to respond to poverty effectively, the church requires a dual paradigmatic shift. First, a theological shift in service from charitable diakonia to transformative diakonia, grounded in Liberation Theology and Reformed social justice spirituality. Second, a conceptual shift in "management" from a secular concept to the theological practice of "Transformative Oikonomia", a prophetic stewardship rooted in scripture (Acts 6) and ecumenical frameworks (WCC). Using a qualitative literature review methodology, the author reconstructs a management model for effective and just ministry. In this model, "effectiveness" is redefined and measured not by logistical outputs, but by two theological pillars: (1) Relational Effectiveness, measured by the Theology of Hospitality (Pohl), focusing on the restoration of human dignity; and (2) Structural Effectiveness, measured by tangible contributions to the JPIC (Justice, Peace, and Integrity of Creation) agenda. This study concludes that the Transformative Oikonomia model liberates the church from the "charity trap" and enables a holistic fulfillment of the Missio Dei.
SPIRITUALITAS PROGRESIF DAN KEHAUSAN MAKNA: MENAFSIRKAN KEBUTUHAN TRANSENDENSI GEN Z DI TENGAH BUDAYA POP Tesalonika Cindy Worang
MATA GURU: Jurnal Pendidik dan Tenaga Kependidikan Vol. 2 No. 1 (2025): Juli
Publisher : PT. Giat Konseling Nusantara

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.70420/mataguru.v2i1.390

Abstract

Abstrak Generation Z (Gen Z) is experiencing a significant identity crisis and a "thirst for meaning" resulting from deep immersion in digital pop culture, which often conflicts with Christian values and leads to church disaffiliation. This article aims to interpret Gen Z's need for transcendence and to formulate a practical theological framework called "Progressive Spirituality" as a relevant pastoral response. This research employs a qualitative literature study method with an interdisciplinary approach, synthesizing findings from theology, psychology, cultural studies, and education. The results indicate that Gen Z's "thirst for meaning" is essentially a longing for authentic relationships, which pop culture fails to provide. In response, Progressive Spirituality is proposed as a practice of faith rooted in the holistic mission of Christ, actualized through two main pillars: the development of self-leadership as an antidote to the identity crisis, and the transformation of the church into an incarnational "shared space". The practical implication for the church is the urgency of adopting innovative pastoral strategies, such as shifting to a family-centric ministry model, creatively utilizing technology for outreach, and building authentic, empowering communities. Abstrak Generasi Z (Gen Z) mengalami krisis identitas dan "kehausan makna" yang signifikan akibat imersi mendalam dalam budaya pop digital, yang sering kali bertentangan dengan nilai-nilai Kristiani dan menyebabkan disafiliasi dari gereja. Artikel ini bertujuan untuk menafsirkan kebutuhan transendensi Gen Z dan merumuskan sebuah kerangka teologi praktika yang disebut "Spiritualitas Progresif" sebagai respons pastoral yang relevan. Penelitian ini menggunakan metode studi kepustakaan kualitatif dengan pendekatan interdisipliner, mensintesiskan temuan dari bidang teologi, psikologi, studi budaya, dan pendidikan. Hasil penelitian menunjukkan bahwa "kehausan makna" Gen Z pada hakikatnya adalah kerinduan akan relasi yang otentik, yang gagal dipenuhi oleh budaya pop. Sebagai jawabannya, Spiritualitas Progresif ditawarkan sebagai sebuah penghayatan iman yang berakar pada misi holistik Kristus, diwujudkan melalui dua pilar utama: pengembangan kepemimpinan diri sebagai antitesis krisis identitas, dan transformasi gereja menjadi "ruang bersama" yang inkarnasional. Implikasi praktis bagi gereja adalah urgensi untuk mengadopsi strategi pastoral yang inovatif, seperti pergeseran ke model pelayanan family-centric, pemanfaatan teknologi secara kreatif untuk penjangkauan, dan pembangunan komunitas yang otentik serta memberdayakan.