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All Journal International Journal of Management, Business and Social Sciences
Putri, Priyadika Hastari
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Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Environmental Science Social Sciences

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ANALYSIS OF THE APPLICATION OF THE SINGLE SUBMISSION SYSTEM (SSM) ON THE EFFECTIVENESS OF FOREIGN CONTAINER SHIP CLEARANCE AT PT JASA CENTINA SENTOSA TANJUNG PERAK SURABAYA Putri, Priyadika Hastari; Setyawan, Suprihono; Hanik, Kumila
International Journal of Management, Business, and Social Sciences Vol. 3 No. 02 (2024): NOVEMBER
Publisher : Universitas Wahid Hasyim Semarang

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31942/ijmbs.v3i02.12422

Abstract

This study aims to analyze the effect of the Single Submission System (SSM) implementation on the effectiveness of clearance in and out activities of foreign container ships at PT Jasa Centina Sentosa at Tanjung Perak Port, Surabaya. The research method used is a combination (mixed methods) with a sequential explanatory design. Primary data were obtained through surveys and interviews with employees of PT Jasa Centina Sentosa, with a sample of 30 respondents. The independent variable in this study is the implementation of the Single Submission System (SSM) of the carrier, while the dependent variable is the effectiveness of the ship clearance process. Data were analyzed using simple linear regression. The results of the analysis show that the implementation of the Single Submission System (SSM) has a positive and significant effect on the effectiveness of the ship clearance process. The more optimal the implementation of SSM, the more effective the clearance in and out activities of foreign container ships at the port. This study also identified several obstacles that can hinder the implementation of SSM, such as less than optimal coordination between agencies and lack of education for system users
Co-Authors Hanik, Kumila Setyawan, Suprihono