Claim Missing Document
Check
Articles

Found 4 Documents
Search

Public service management in higher education: a systematic literature review Sukamti, Wahyu
At-Tajdid: Jurnal Ilmu Tarbiyah Vol. 14 No. 1 (2025): At-Tajdid: Jurnal Ilmu Tarbiyah
Publisher : Institut Studi Islam Muhammadiyah (ISIMU) Pacitan

Show Abstract | Download Original | Original Source | Check in Google Scholar

Abstract

This article examines public service management in higher education through A Systematic Literature Review (SLR), aiming to identify key aspects, challenges, and strategies in managing public services within universities. The study uses the SLR methodology to systematically gather, evaluate, and synthesize existing research on the topic. A thorough search of academic databases identified studies on service delivery efficiency, student-centered services, leadership, governance, and the integration of technology in university management. The results highlight ongoing challenges such as resource allocation, demographic shifts, and technological adaptation. However, strategies like Total Quality Management (TQM), public-private partnerships, and digital transformation emerge as crucial in enhancing service management. This review’s novelty lies in its comprehensive approach, offering a synthesis of contemporary research on public service management in higher education, and presenting a detailed overview of current models and best practices. The findings of this study offer valuable insights into how institutions can optimize service delivery, improve governance, and better meet the evolving needs of students and stakeholders. By examining these strategies and challenges, this article provides a foundation for further research and practical applications aimed at improving public service management within higher education institutions.
Strategi Pengembangan Dosen Dalam Meningkatkan Mutu Tri Dharma Perguruan Tinggi di PTKIN Sukamti, Wahyu; Makruf, Imam; Usman, M
Edukasi Islami: Jurnal Pendidikan Islam Vol. 12 No. 04 (2023): Edukasi Islami: Jurnal Pendidikan Islam
Publisher : Sekolah Tinggi Agama Islam Al Hidayah

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.30868/ei.v12i04.8356

Abstract

Penelitian ini bertujuan untuk menganalisis strategi pengembangan dosen dalam meningkatkan kualitas "Tri Dharma" dosen di UIN Raden Mas Said Surakarta. Penelitian ini menggunakan pendekatan kualitatif deskriptif dengan metode studi kasus. Hasil penelitian kemudian dianalisis menggunakan analisis SWOT. Temuan dalam penelitian ini menunjukkan bahwa strategi pengembangan dosen dapat dirumuskan, yaitu: (1) Program pengembangan dosen mengikuti perkembangan ilmu pengetahuan dan teknologi serta visi, misi, dan tujuan UIN Raden Mas Said Surakarta; (2) Penerapan pembelajaran berbasis integrasi; (3) Penyediaan dana untuk proyek atau inisiatif penelitian dengan pendekatan interdisipliner, termasuk program magang; (4) Bantuan untuk penelitian dan publikasi; (5) Penyediaan layanan masyarakat berbasis ilmiah; dan (6) Akselerasi program doktor dan promosi profesor.
Public service management in higher education: a systematic literature review Sukamti, Wahyu
At-Tajdid: Jurnal Ilmu Tarbiyah Vol. 14 No. 1 (2025): At-Tajdid: Jurnal Ilmu Tarbiyah
Publisher : Institut Studi Islam Muhammadiyah (ISIMU) Pacitan

Show Abstract | Download Original | Original Source | Check in Google Scholar

Abstract

This article examines public service management in higher education through A Systematic Literature Review (SLR), aiming to identify key aspects, challenges, and strategies in managing public services within universities. The study uses the SLR methodology to systematically gather, evaluate, and synthesize existing research on the topic. A thorough search of academic databases identified studies on service delivery efficiency, student-centered services, leadership, governance, and the integration of technology in university management. The results highlight ongoing challenges such as resource allocation, demographic shifts, and technological adaptation. However, strategies like Total Quality Management (TQM), public-private partnerships, and digital transformation emerge as crucial in enhancing service management. This review’s novelty lies in its comprehensive approach, offering a synthesis of contemporary research on public service management in higher education, and presenting a detailed overview of current models and best practices. The findings of this study offer valuable insights into how institutions can optimize service delivery, improve governance, and better meet the evolving needs of students and stakeholders. By examining these strategies and challenges, this article provides a foundation for further research and practical applications aimed at improving public service management within higher education institutions.
Identifying Strategic Issues for Lecturer Development at the Raden Mas Said State Islamic University Surakarta, Indonesia Sukamti, Wahyu
JURNAL JENDELA PENDIDIKAN Vol. 5 No. 03 (2025): Jurnal Jendela Pendidikan: Edisi Agustus 2025
Publisher : CV. Jendela Edukasi Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.57008/jjp.v5i03.1861

Abstract

Improving the quality of lecturers has a strategic role in improving the quality of tertiary institutions. One of the efforts to improve the quality of lecturers is by formulating a lecturer development strategy in improving the quality of the tri dharma of higher education. This study aims to analyze lecturer development strategies in improving the quality of the tri dharma of higher education. The approach used is qualitative with a descriptive analysis method with the object of research being one of the PTKIN in Central Java, namely Raden Mas Said State Islamic University Surakarta. The techniques applied in collecting this data are interviews, observation, and documentation. The results of this study indicate that using the SWOT analysis, a lecturer development strategy can be formulated, namely, (1) The lecturer development program is following science and technology and the vision, mission, and objectives of Raden Mas Said State Islamic University, (2) Integration-based learning, (3) Providing funding for research projects or initiatives with an interdisciplinary approach, holding internship-like programs. (4) Research and publication assistance, (5) Provision of scientific-based community service, and (6) Acceleration of doctoral programs and acceleration of professors.