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All Journal International Journal of Applied Business and International Management International Journal of Tourism and Hospitality in Asia Pasific Asia Pacific Journal of Management and Education
Asinai, Lilian
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Humanities Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Education Languange, Linguistic, Communication & Media Social Sciences Other

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Digital Business Transformation and Business Resilience: The Moderating Role of Perceived Organizational Support in the Hospitality Emerging Business Economy Edeh, Friday Ogbu; Oben, Neji Desmond; Edeh, Blessing Friday; Asinai, Lilian; Muhammad, Kibuuka
International Journal of Tourism and Hospitality in Asia Pasific Vol 8, No 1 (2025): February 2025
Publisher : AIBPM Publisher

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.32535/ijthap.v8i1.3753

Abstract

Hospitality businesses in emerging economies have adopted digital tools to improve service delivery, customer satisfaction, and stakeholder trust, prompting scholars to conduct empirical research to strengthen their resilience, particularly in Nigeria. This research investigated the effect of digital business transformation (DBT) on business resilience in an emerging business economy with perceived organizational support (POS) as a moderating role using a cross-sectional survey. The study focused on workers from selected hospitality businesses in Abakaliki, southeastern Nigeria, using simple random sampling to choose the businesses. Participants' demographics were analyzed with frequency distribution, and research hypotheses were tested using Partial Least Squares-Structural Equation Modeling (PLS-SEM). The study revealed that POS provides resources that moderate the effect of DBT on business resilience. Consequently, the study recommends that the management of hospitality firms should focus on DBT to help the firms to be resilient. This can be achieved through using digital tools, knowledge, skills, and processes to improve the turbulence-handling capability of the firm.
Prediction of Employee Well-Being Through Organizational Justice in the Hospitality Work Environment Edeh, Friday Ogbu; Olanipekun, Dayo Benedict; Mustafa, Muhamad Mundu; Friday Edeh, Blessing; Ainebyoona, Christine; Neji, Desmond Oben; Ssekajugo, Derrick; Asinai, Lilian; Najjuma, Aisha; Muhammad, Kibuuka
Asia Pacific Journal of Management and Education (APJME) Vol 8, No 1 (2025): March 2025
Publisher : AIBPM Publisher

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.32535/apjme.v8i1.3853

Abstract

The issue of employee well-being has dominated discussion amongst scholars from interdisciplinary congregations quite apart from hospitality business practitioners. It was this debate that gave rise to this research. Therefore, this research aims to investigate the significant effect of organizational justice on employee well-being in the hospitality work environment based on a cross-sectional survey design. Twenty four-star hotels were selected using a simple random sampling technique. Data was collected with organizational justice and employee well-being validated instruments. Ethical principles regarding the participants were followed to avoid being harmed or coerced. After the data cleaning process, the valid data representing participants’ information was analyzed with frequency distribution while linear regression was employed to analyze the formulated research hypotheses. A statistical package for the social sciences was used to perform the analysis. After the analysis, it was found that organizational justice significantly predicted employee well-being positively. This study concludes that distributive, procedural, and interactional justice enhance employee well-being in the hospitality sector. The findings suggest that managers can reduce turnover by integrating organizational justice into daily decisions.
Smartphone Usage and Academic Performance of Management Science Students in an Emerging Economy Edeh, Friday Ogbu; Edeh, Blessing Friday; Okechukwu, Collins Irem; Mustafa, Mundu; Christine, Ainebyoona; Olanipekun, Dayo Benedict; Oben, Neji Desmond; Asinai, Lilian; Aisha, Najjuma
International Journal of Applied Business and International Management Vol 9, No 3 (2024): December 2024
Publisher : AIBPM Publisher

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.32535/ijabim.v9i3.3593

Abstract

Smartphone usage among students in tertiary institutions, particularly management sciences students, has generated concerns due to its potential negative effects on their academic performance and overall well-being. While smartphones are known to improve students' academic outcomes, their excessive use can lead to distractions and a decline in academic achievement, especially in developing economies. This study investigates the impact of smartphone usage on the academic performance of students in selected universities in southeast Nigeria. A cross-sectional survey was conducted among 300-level management science students at three public universities, with data collected through 221 valid questionnaires. The study found that students' academic performance is positively influenced by the perceived ease of use, usefulness, and enjoyment of smartphones. However, excessive use, particularly for non-academic purposes, negatively affects performance by causing distractions, addiction, and superficial learning. This study concludes that while smartphones can be a valuable academic tool, excessive usage for non-academic activities can hinder students’ academic performance. Effective management of smartphone use is essential for academic success.
Co-Authors Ainebyoona, Christine Aisha, Najjuma Christine, Ainebyoona Edeh, Blessing Friday Edeh, Friday Ogbu Friday Edeh, Blessing Muhammad, Kibuuka Mustafa, Muhamad Mundu Mustafa, Mundu Najjuma, Aisha Neji, Desmond Oben Oben, Neji Desmond Okechukwu, Collins Irem Olanipekun, Dayo Benedict Ssekajugo, Derrick