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Influence of Human And Spatial Crowding On Consumer Satisfaction Through Attractiveness As A Mediation Variable In Noodle Restaurant Kasana, Tiara Miladiyatul; Setiawan, Budi; Shinta, Agustina; Ilsan, Mais
Agro Ekonomi Vol 36, No 1 (2025): JUNE 2025
Publisher : Department of Agricultural Socio-Economics Faculty of Agriculture Universitas Gadjah Mada

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.22146/ae.94355

Abstract

The development of the culinary business, particularly in spicy noodle restaurant is increasing the popularity among the public. However, crowding in restaurant can directly influence consumer satisfaction. Therefore, this research aimed to (1) analyze influence of human and spatial crowding on consumer satisfaction and attractiveness, (2) assess the impact of attractiveness on consumer satisfaction, and (3) examine influence of human and spatial crowding on consumer satisfaction through attractiveness as a mediating variable. A quantitative research method was used, while the samples were determined using a judgment sampling technique, yielding a total of 100 respondents. Data were collected primarily using a closed questionnaire. Subsequently, data analysis was carried out using descriptive statistical and SEM-PLS analysis with the WarpPLS 8.0 analysis tool. The results showed that (1) human and spatial crowding had a positive and significant influence on consumer satisfaction and attractiveness, (2) attractiveness had a positive and significant influence on consumer satisfaction, and (3) human and spatial crowding had a positive and significant influence on consumer satisfaction through attractiveness as a mediating variable.
Do Consumers Have the Willingness to Try Microalgae as an Alternative Protein Source? Kasana, Tiara Miladiyatul; Setiawan, Budi; Shinta, Agustina
Agro Bali : Agricultural Journal Vol 8, No 1 (2025)
Publisher : Universitas Panji Sakti

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37637/ab.v8i1.2147

Abstract

The increasing consumption needs of society have led to a rise in food demand, which continues to grow along with the population increase. Every year, the government implements various efforts to meet these growing consumption demands. Using alternative food sources can meet the public's dietary needs. One such alternative is microalgae, which is considered a promising food source. However, it is still relatively unfamiliar to the public, necessitating strategies to raise awareness about this ingredient. Several factors can influence customer attitudes, making them more open to trying new things, thereby positively affecting consumer willingness to try microalgae as an alternative food source. This study aims to investigate the influence of environmental concerns, health interests, food neophobia, and knowledge on consumer attitudes toward trying microalgae as a preferred alternative protein source. It also examines whether consumer attitudes influence willingness to try microalgae moderated by self-efficacy. The research employed a quantitative approach, with a sample size of 400 respondents determined using multistage sampling. Primary data were collected through a closed questionnaire. Data analysis was conducted using descriptive statistical analysis and SEM-PLS (Structural Equation Modeling-Partial Least Square) with the WarpPLS 8.0 software. The results indicate that environmental concern, health interest, and knowledge have positive and significant effects on consumer attitudes, while neophobia has a negative and insignificant effect. Furthermore, consumer attitudes influenced willingness to try, with self-efficacy strengthening the relationship between attitudes and willingness to try microalgae as a preferred alternative protein source.