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All Journal Dinasti International Journal of Digital Business Management JURNAL BISNIS ADMINISTRASI DAN MANAJEMEN Jurnal Riset Ilmiah
Setyanto, Achmad
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Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Law, Crime, Criminology & Criminal Justice Medicine & Pharmacology Public Health Social Sciences Transportation Other

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The Impact of Organizational Culture on the Retention of Young Talents in the Regeneration Process in Diskomlekau Work Units Setyanto, Achmad; Hadi Isnanto, Samto
Dinasti International Journal of Digital Business Management Vol. 6 No. 2 (2025): Dinasti International Journal of Digital Business Management (February - March
Publisher : Dinasti Publisher

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.38035/dijdbm.v6i2.4268

Abstract

This research aims to identify the impact of organizational culture at Diskomlekau on the retention of young talent, which plays an important role in the process of organizational regeneration and sustainability. A qualitative descriptive approach was used in this research to collect and analyze data. Using a qualitative descriptive approach, this research found that organizational culture has a significant impact on the satisfaction and commitment of young employees. Positive values ??create a supportive work environment, but there are also pressures that can cause stress. Interview results show that an inclusive and innovative culture is attractive to young talents. This research emphasizes the important role of management in building a positive organizational culture. The results of the analysis show that organizational culture at Diskomlekau has a significant impact on the retention of young talent. Positive values ??in organizational culture create a supportive work environment, increasing the satisfaction and commitment of young employees. However, there are also challenges, such as pressure to contribute optimally which can cause stress. Young employees appreciate the culture that is inclusive and supports innovation, which is an attraction for them to continue working at Diskomlekau.
PENGARUH GREEN HUMAN RESOURCE MANAGEMENT (GHRM) TERHADAP LOYALITAS PELANGGAN DAN KINERJA KEUANGAN PERUSAHAAN: PERAN MEDIASI KEPUASAN DAN RETENSI PELANGGAN Setyanto, Achmad; Faeni, Dewi Puspaningtyas
SINERGI : Jurnal Riset Ilmiah Vol. 2 No. 9 (2025): SINERGI : Jurnal Riset Ilmiah, September 2025
Publisher : Lembaga Pendidikan dan Penelitian Manggala Institute

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.62335/sinergi.v2i9.1689

Abstract

This study aims to explore the influence of GHRM on customer loyalty and company financial performance, considering the mediating role of customer satisfaction and retention. The urgency of this study lies in the fact that companies that implement GHRM can gain a significant competitive advantage. This study uses a qualitative approach with data collection techniques that include in-depth interviews, observation, and document analysis. Semi-structured interview techniques are used to obtain in-depth information regarding GHRM practices, customer satisfaction, and customer loyalty. This study shows that GHRM has a positive influence on customer loyalty and company financial performance through the mediation of customer satisfaction and retention. The implementation of good GHRM practices can increase employee satisfaction, which in turn has a positive impact on customer experience.
Pengaruh Green Human Resource Management (GHRM) Terhadap Loyalitas Pelanggan Dan Kinerja Keuangan Perusahaan: Peran Mediasi Kepuasan dan Retensi Pelanggan Setyanto, Achmad; Dewi Puspaningtyas Faeni
ALBAMA: JURNAL BISNIS ADMINISTRASI DAN MANAJEMEN Vol. 18 No. 2 (2025): ALBAMA : Jurnal Bisnis Administrasi dan Manajemen
Publisher : LPPM Akademi Manajemen Administrasi Yogyakarta

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.56606/albama.v18i2.331

Abstract

This study aims to explore the influence of GHRM on customer loyalty and company financial performance, considering the mediating role of customer satisfaction and retention. The urgency of this study lies in the fact that companies that implement GHRM can gain a significant competitive advantage. This study uses a qualitative approach with data collection techniques that include in-depth interviews, observation, and document analysis. Semi-structured interview techniques are used to obtain in-depth information regarding GHRM practices, customer satisfaction, and customer loyalty. This study shows that GHRM has a positive influence on customer loyalty and company financial performance through the mediation of customer satisfaction and retention. The implementation of good GHRM practices can increase employee satisfaction, which in turn has a positive impact on customer experience.
Co-Authors Dewi Puspaningtyas Hadi Isnanto, Samto