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The Influence of Continuing Professional Development (CPD) on Nurses' Knowledge and Skills in Providing Nursing Care Wahyuni, Nurlely Tri; Dian, Agusta; Nurwijayanti, Nurwijayanti
Indonesian Journal of Global Health Research Vol 6 No S6 (2024): Indonesian Journal of Global Health Research
Publisher : GLOBAL HEALTH SCIENCE GROUP

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37287/ijghr.v6iS6.5398

Abstract

This study aims to determine the effect of Continuing Professional Development (CPD) on improving nurses' knowledge and skills in providing quality nursing care at RSUD Aji Muhammad Parikesit. Methods: This research employed a quasi-experimental, two-group pre-test-post-test control group design. The target population was 440 nurses working at RSUD Aji Muhammad Parikesit. A proportional probability sampling technique was used, with 102 respondents divided into two groups: 51 in the intervention group and 51 in the control group. his research instrument uses a nurse performance questionnaire that has been declared valid and reliable, with a Cronbach's Alpha value of 0.951. Data were collected by measuring performance before and after the intervention. Data were analyzed using the Paired T-Test with a significance level of p-value ≤ 0.05 at a 95% confidence level. Results: The analysis of nurses' knowledge using the Paired T-Test showed a p-value of 0.000 < α = 0.05 in the intervention group, while the control group had a p-value of 0.307 > α = 0.05. For nurses' skills, the intervention group had a p-value of 0.000 < α = 0.05, while the control group showed a p-value of 0.083 > α = 0.05. Conclusion: CPD plays a crucial role in the professional development of nurses and can serve as a strategy to improve the quality of healthcare services in hospitals.
Strategi Optimalisasi Monitoring Kepuasan Pasien Dalam Menunjang Mutu Pelayanan di RSNU Permata Sodali, Hafizh A; Dian, Agusta; Abidin, M. Zainal
Jurnal Pengabdian Masyarakat Indonesia Vol 4 No 1 (2024): JPMI - Februari 2024
Publisher : CV Infinite Corporation

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.52436/1.jpmi.2081

Abstract

Rumah Sakit merupakan salah satu dari beberapa fasilitas Kesehatan yang dituntut untuk melakukan Upaya pelayanan Kesehatan. Rumah Sakit sebagai fasilitas pelayanan kesehatan memberikan Upaya pelayanan kesehatan menyeluruh meliputi pelayanan rawat inap, rawat jalan, dan gawat darurat. Upaya pelayanan Kesehatan berkaitan dengan Upaya peningkatan mutu pelayanan kesehatan yang mana ini dilakukan melalui pendekatan sistem di mana hasil pelayanan kesehatan merupakan keluaran (outcome) dari struktur (input) yang dikelola melalui sebuah proses salah satunya menilai kepuasan pasien. Kualitas layanan sendiri melibatkan produk, layanan, orang, proses, dan lingkungan yang memenuhi atau melampaui harapan dari penerimanya dalam hal ini pasien. Ciri-ciri pelayanan yang bermutu adalah keramahan, kedisiplinan, tanggung jawab dan kehati-hatian untuk mendatangkan kepuasan terhadap pelayanan yang diberikan. Kepuasan pasien sendiri merupakan ``outcome'' dari Pelayanan Kesehatan, yaitu meningkatkan mutu pelayanan medis..  Kepuasan pasien merupakan tingkat perasaan pasien setelah membandingkan kinerja pelayanan medis yang diterimanya dengan harapannya untuk menentukan mutu dan mutu pelayanan. Dalam menilai kepuasan pasien dibutuhkan suatu alat/ media yang representative yang menggambarkan lima dimensi penilaian terhadap kualitas pelayanan kesehatan, yaitu keandalan (reliability), ketanggapan (responsiveness), jaminan (assurance), empati (empathy), dan berwujud (tangible). Penyusunan dari quisoner ini sangat dibutuhkan agar nantinya dapat menjadi penilaian rumah sakit dalam mengkaji kepuasan pasien serta mutu dalam pelayanannya.
Health Coaching pada Penderita Hipertensi di Pusat Layanan Kesehatan Primer Dian, Agusta; Sulaiman, Yulianah; M, Nurdin
Kolaborasi: Jurnal Pengabdian Masyarakat Vol 6 No 3 (2026): Kolaborasi: Jurnal Pengabdian Masyarakat
Publisher : Yayasan Inspirasi El Burhani

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.56359/kolaborasi.v6i3.868

Abstract

Introduction: Hypertension remains a major global public health problem due to its high prevalence, chronic course, and substantial contribution to cardiovascular morbidity and mortality. Although pharmacological therapy is widely available, long-term blood pressure control remains suboptimal, largely due to inadequate implementation of self-care behaviors. Objective: This community service program aimed to enhance the capacity of patients with hypertension to manage their condition independently through comprehensive and sustainable self-care by integrating health education and health coaching. Method:The program was conducted at Wonomulyo Primary Health Care Center, Polewali Mandar Regency, on January 17, 2026, using a promotive and preventive approach. Implementation was carried out in several stages, including preparation, core activities, and evaluation. Core activities comprised participant registration and blood pressure measurement, hypertension-friendly exercise, interactive self-care education, and structured health coaching sessions. Result: A total of 80 participants were involved, consisting of 40 patients with hypertension and 40 supporting participants. Initial assessments revealed that most hypertensive participants had uncontrolled blood pressure. After the intervention, participants demonstrated improved understanding of hypertension management, increased motivation and self-efficacy, and greater readiness to adopt self-care behaviors. Health coaching facilitated the development of realistic self-care plans, while family and community involvement strengthened social support for sustained behavior change. Conclusion: Integrating self-care education and health coaching within primary health care–based community service effectively empowered patients with hypertension to improve self-management behaviors and shows promise as a sustainable model for hypertension control and health promotion.