Garuda - Garba Rujukan Digital

Analysis of Internal Communication and Job Satisfaction on Employee Loyalty and Service Quality at Import Companies in Jakarta Sugeha, Mohamad Fresal; Budiman, Hendi; Utami, Eva Yuniarti; Adiazmil, Aan
Jurnal Multidisiplin West Science Vol 3 No 01 (2024): Jurnal Multidisiplin West Science
Publisher : Westscience Press

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.58812/jmws.v3i01.954

This study investigates the relationship between internal communication, job satisfaction, employee loyalty, and service quality in a Jakarta-based import company. Through quantitative analysis involving 150 employees, this study used Structural Equation Modeling (SEM-PLS) to examine the relationships among these key variables. The findings show a significant positive relationship, indicating that effective internal communication and increased job satisfaction positively influence service quality and employee loyalty. The results of this study carry implications for organizational strategies in fostering a conducive work environment, increasing employee satisfaction, and ultimately improving service quality in the context of the import industry in Jakarta.

Progressive Initiatives for Work Culture Transformation Towards Sustainable Equality in Indonesia Wahdiniawati, Siti Annisa; Faizal, Faizal; Adiazmil, Aan; Apriyanto, Apriyanto
Jurnal Bisnis dan Manajemen West Science Vol 4 No 03 (2025): Jurnal Bisnis dan Manajemen West Science
Publisher : Westscience Press

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.58812/jbmws.v4i03.2610

This qualitative study explores progressive initiatives aimed at transforming work culture to achieve sustainable equality in Indonesia. In-depth interviews were conducted with five key informants, including HR managers, a diversity and inclusion officer, a senior executive, and an organizational development consultant. The findings reveal that successful transformation relies on leadership commitment, employee participation, clear policy development, and continuous education programs. Challenges such as resistance to change, limited awareness of equality principles, and resource constraints were identified, highlighting the need for contextually adapted strategies. The study provides practical insights for organizations seeking to embed equality into their work culture and contributes to the broader understanding of sustainable equality practices in Indonesian workplaces.

The Impact of the BookTok Phenomenon on the Transformation of Generation Z's Reading Habits in the Digital Age in Indonesia Judijanto, Loso; Hakim, Lukmanul; Utami, Wiwik Surya; Adiazmil, Aan
The Eastasouth Journal of Social Science and Humanities Vol. 2 No. 02 (2025): The Eastasouth Journal of Social Science and Humanities (ESSSH)
Publisher : Eastasouth Institute

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.58812/esssh.v2i02.473

The rapid rise of BookTok, a book-related community on TikTok, has significantly impacted the reading habits of Generation Z in the digital age. This study examines the influence of the BookTok phenomenon on the reading behavior of Generation Z in Indonesia using a quantitative approach. A total of 120 participants completed a survey designed to assess their engagement with BookTok, reading frequency, genre preferences, and the adoption of digital reading platforms. Data were analyzed using SPSS version 25, employing descriptive statistics, reliability analysis, correlation, and regression analysis. The results show that higher engagement with BookTok is positively correlated with increased reading frequency, diversification of reading genres, and a preference for digital reading formats. The findings suggest that BookTok plays a significant role in shaping the reading habits of Generation Z by encouraging them to read more, explore various genres, and adopt digital reading technologies. These insights have implications for the publishing industry, educational institutions, and libraries in their efforts to engage younger generations with literature in the digital era.

Analysis of the Role of Digital Transformation, Infrastructure Availability, and Human Resource Competence on the Operational Performance of the Logistics Industry in Jakarta Sitorus, Renalwin; Immamah, Eka; Adiazmil, Aan
West Science Interdisciplinary Studies Vol. 4 No. 02 (2026): West Science Interdisciplinary Studies
Publisher : Westscience Press

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.58812/wsis.v4i02.2649

The rapid development of the logistics industry in Jakarta has increased the need for organizations to improve operational performance through digitalization, infrastructure readiness, and workforce capability. This study aims to analyze the role of digital transformation, infrastructure availability, and human resource competence on the operational performance of logistics companies in Jakarta. A quantitative research approach was applied using survey data collected from 150 respondents through a structured questionnaire measured with a five-point Likert scale. Data analysis was conducted using SPSS version 25, including validity and reliability testing, classical assumption tests, multiple linear regression, t-tests, and F-tests. The results indicate that digital transformation has the strongest positive and significant effect on operational performance, followed by human resource competence and infrastructure availability. Simultaneously, the three variables significantly influence operational performance with an R² value of 0.623, indicating that 62.3% of performance variation can be explained by the research model. The findings suggest that integrating digital technologies with adequate infrastructure and competent human resources is essential for improving efficiency, service reliability, and competitiveness in the logistics sector. This study contributes to the literature by providing empirical evidence on the combined role of technological, infrastructural, and human capital factors in enhancing operational performance within a metropolitan logistics environment.

Analysis of the Role of Digital Transformation, Infrastructure Availability, and Human Resource Competence on the Operational Performance of the Logistics Industry in Jakarta Sitorus, Renalwin; Immamah, Eka; Adiazmil, Aan
West Science Interdisciplinary Studies Vol. 4 No. 02 (2026): West Science Interdisciplinary Studies
Publisher : Westscience Press

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.58812/wsis.v4i02.2649

The rapid development of the logistics industry in Jakarta has increased the need for organizations to improve operational performance through digitalization, infrastructure readiness, and workforce capability. This study aims to analyze the role of digital transformation, infrastructure availability, and human resource competence on the operational performance of logistics companies in Jakarta. A quantitative research approach was applied using survey data collected from 150 respondents through a structured questionnaire measured with a five-point Likert scale. Data analysis was conducted using SPSS version 25, including validity and reliability testing, classical assumption tests, multiple linear regression, t-tests, and F-tests. The results indicate that digital transformation has the strongest positive and significant effect on operational performance, followed by human resource competence and infrastructure availability. Simultaneously, the three variables significantly influence operational performance with an R² value of 0.623, indicating that 62.3% of performance variation can be explained by the research model. The findings suggest that integrating digital technologies with adequate infrastructure and competent human resources is essential for improving efficiency, service reliability, and competitiveness in the logistics sector. This study contributes to the literature by providing empirical evidence on the combined role of technological, infrastructural, and human capital factors in enhancing operational performance within a metropolitan logistics environment.

Tren Global Penelitian tentang Manajemen Inovasi dalam Era Digital: Analisis Bibliometrik pada Publikasi Tahun 2013–2024 Judijanto, Loso; Suparto, Yuyun Hadi; Adiazmil, Aan; Faizal, Faizal
Jurnal Bisnis dan Manajemen West Science Vol 5 No 01 (2026): Jurnal Bisnis dan Manajemen West Science
Publisher : Westscience Press

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.58812/jbmws.v5i01.3274

Studi ini menganalisis tren global dalam penelitian terkait manajemen inovasi dan transformasi digital dari tahun 2019 hingga 2023 melalui pendekatan bibliometrik. Fokus utama penelitian ini adalah untuk mengidentifikasi topik-topik yang berkembang pesat, termasuk digital transformation, innovation, digital health, dan information management. Visualisasi data menunjukkan bahwa inovasi digital, terutama dalam konteks industry 4.0 dan digital economy, memainkan peran penting dalam mendorong kemajuan di berbagai sektor. Selain itu, sektor kesehatan digital, dengan penerapan telemedicine dan peningkatan kualitas hidup, semakin mendapat perhatian, terutama selama pandemi COVID-19. Penelitian ini juga menyoroti pentingnya aspek data privacy dan sustainability, yang semakin menjadi fokus utama dalam transformasi digital. Temuan ini memberikan wawasan tentang bagaimana teknologi dapat mempengaruhi berbagai sektor, serta pentingnya kolaborasi lintas disiplin ilmu untuk menciptakan solusi teknologi yang efisien, aman, dan berkelanjutan.

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