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All Journal JEBD Jurnal Ekonomi dan Pembangunan Indonesia
Roy Ade Melandry
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Economics, Econometrics & Finance Engineering

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Pengaruh Environment dan Kepuasan Pelanggan pada Implementasi ISO 14000 di Perusahaan Nabila Anedya Finatasya; Lita Aliyyusia; Latifah Ayu Tiarani; Roy Ade Melandry; Aulia Rahmah Anwar
Jurnal Ekonomi dan Pembangunan Indonesia Vol. 3 No. 1 (2025): Jurnal Ekonomi dan Pembangunan Indonesia
Publisher : Asosiasi Riset Ekonomi dan Akuntansi Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.61132/jepi.v3i1.1069

Abstract

Previous research has extensively observed how International Environmental Standards, commonly known as ISO 14000. However, research on the influence between X1, X2, and Y at PT. Futaba Industrial Indonesia has not been conducted before. Therefore, this study aims to analyze the influence of the work environment and customer satisfaction on the implementation of the ISO 14000 environmental management system. Using a quantitative approach, data were collected through questionnaires distributed to 52 respondents, consisting of employees at various levels of positions using the Simple Random Sampling technique. The research results show that the work environment variable has a significant impact on the implementation of ISO 14000. In addition, customer satisfaction also becomes an important factor in supporting the success of this system. This research emphasizes the importance of good workplace environmental management and improving customer satisfaction to ensure optimal environmental sustainability through the implementation of the international ISO 14000 standards.
Pengaruh Pelatihan, Tunjangan, Dan Lingkungan Kerja Terhadap Kinerja Karyawan PT. Sumber Alfaria Trijaya, Tbk Albertus Bintang Pramudya; Dimas Syahlevi; Roy Ade Melandry; Yesika Putri Kasi
Jurnal Ekonomi dan Bisnis Digital Vol. 3 No. 1 (2025): Juli - September
Publisher : CV. ITTC INDONESIA

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Abstract

This study aims to explore and understand the influence of training, employee benefits, and the work environment on the performance of employees at PT. Sumber Alfaria Trijaya, Tbk (Alfamart) using a qualitative descriptive approach. In the context of the increasingly competitive retail industry, companies must continuously improve the quality of their human resources. Therefore, this research focuses on how training programs enhance employee competencies, how benefits affect motivation and loyalty, and how physical and non-physical work environments impact employee comfort and productivity. Data were collected through in-depth interviews, direct observations in the workplace, and document analysis. The findings indicate that ongoing and relevant training significantly improves individual skills and work efficiency. Benefits such as performance incentives and transportation allowances serve as strong motivators that enhance job satisfaction and retention. Meanwhile, a supportive work environment—both physically safe and socially harmonious—creates a positive workplace culture that fosters higher employee engagement and productivity. These three factors are interrelated and collectively influence employee performance. The study suggests that management should emphasize a holistic and human-centered HR strategy to optimize employee performance and organizational success.
Co-Authors Albertus Bintang Pramudya Aulia Rahmah Anwar Dimas Syahlevi Latifah Ayu Tiarani Lita Aliyyusia Nabila Anedya Finatasya Yesika Putri Kasi