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ANALISIS SISTEM PELAYANAN ASURANSI DANA PENSIUN PT TASPEN CABANG MEDAN DI SETDA PROVSU Darwin Multa Nasution; Suci Wulandari Siregar
MANAJEMEN Vol. 5 No. 1 (2025): MEI : MANAJEMEN (Jurnal Ilmiah Manajemen dan Kewirausahaan)
Publisher : LPPM Politeknik Pratama

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.51903/manajemen.v5i1.874

Abstract

This research aims to analyze the pension fund insurance service system at the Regional Secretariat of North Sumatra Province (Setda Provsu) which is managed by PT TASPEN Medan Branch. The main focus of this research is to determine the extent of service quality, procedures and obstacles in the process of managing pension fund claims. The research method used is a descriptive method with a qualitative approach, through interviews and direct observation of employees and beneficiaries. The research results show that PT TASPEN has implemented several digital-based service innovations, such as the Taspen Mobile application, but there are still obstacles in disseminating information and understanding procedures by participants. In addition, it was found that claims processing times were sometimes delayed due to insufficient completeness of the files. This research's recommendations include increasing outreach to pension fund participants and optimizing technology-based service systems in order to increase satisfaction and service efficiency
Adoption of halal cosmetics: extending the Theory of Planned Behavior with halal literacy as a moderation variable Muhammad Agus Futuhul Ma'wa; Hasbi; Triyani Aprilia; Suci Wulandari Siregar
Journal of Halal Product and Research (JHPR) Vol. 6 No. 1 (2023): The Development of Global Halal: Issues and Challenges
Publisher : Universitas Airlangga

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.20473/jhpr.vol.6-issue.1.22-34

Abstract

Penelitian ini memiliki tujuan untuk mengembangkan model extended theory of plan behavior (TPB) dengan menambahkan religious commitment (RC) dan self-efficacy (SE) sebagai variabel internal dan menyelidiki pengaruh variabel tersebut terhadap sikap terhadap kosmetik halal. Selain itu, penelitian ini juga menguji peran moderasi halal literacy (HL) dalam hubungan antara attitude (AT), subjective norms (SN), perceived behavioral control (PBC) dan niat untuk membeli kosmetik halal. Populasi dan sampel yang dipakai dalam penelitian ini yaitu Gen Y. Pendekatan kuantitatif dengan model structural equation modelling (SEM) dipilih dalam menganalisis data dengan bantuan aplikasi SmartPLS 3. Pengumpulan data dilakukan secara online dengan bantuan google form yang disebar melalui media sosial. Hasil penelitian menunjukkan bahwa religious commitment berpengaruh signifikan terhadap attitude. Kemudian variabel self-efficacy berpengaruh signifikan terhadap attitude. Normative Belief berpengaruh signifikan terhadap Subjective Norms. Variabel Attitude berpengaruh signifikan terhadap Purchase Intention, dan Halal Literacy dapat memoderasi hubungan antara Attitude terhadap Purchase Intention.
Sustainable Impact of Zakat, Infaq, and Sadaqah on Multidimensional Poverty and Enhancing Economic Growth in 34 Indonesia Provinces Suci Wulandari Siregar; Jasman, Zahra Ramadani; Indarningsih, Nur Aisyah; Hasbi
Journal of Islamic Economic and Business Research Vol. 5 No. 2: December 2025
Publisher : Universitas Muhammadiyah Yogyakarta

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.18196/jiebr.v5i2.350

Abstract

This research delves into the crucial role of Zakat, Infaq, and Sadaqah (ZIS) in alleviating multidimensional poverty and enhancing economic growth across Java's provinces in Indonesia during the period from 2013 to 2022. Utilizing the Panel Vector Error Correction Model (PVECM), the study explores the causal relationships between ZIS and key socio-economic indicators, including Gross Regional Domestic Product (GRDP), multidimensional poverty indices, and overall economic growth. The results indicate that ZIS significantly reduces poverty, as evidenced by its negative impact on the percentage of the poor population (P0), the poverty depth index (P1), and the poverty severity index (P2). In addition to its effectiveness in poverty alleviation, ZIS also exerts a positive and significant influence on economic growth, highlighting its dual role as both a redistributive mechanism and an economic catalyst. These findings suggest that, when effectively managed, ZIS can play a vital role in addressing both immediate social needs and long-term economic development goals. The study underscores the importance of optimizing ZIS management to maximize its impact on poverty reduction and economic sustainability. Moreover, the research suggests that targeted and productive use of ZIS can lead to more inclusive economic growth, benefitting a broader segment of society. This study contributes to the growing body of literature on the economic and social impacts of ZIS, providing empirical evidence of its potential to drive meaningful change in Indonesia's socio-economic landscape.