Firmansyah, Oktavia Maharani Yuli
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Application of Integrated Dynamic Archival Information System (SRIKANDI) in Supporting Good Governance at the Office of Education and Culture of Mojokerto City Firmansyah, Oktavia Maharani Yuli; Hariyono, Catrina Agustin; Puspasari, Durinda
JPAP: Jurnal Penelitian Administrasi Publik Vol. 10 No. 1 (2024): JPAP (Jurnal Penelitian Administrasi Publik)
Publisher : Universitas 17 Agustus 1945 Surabaya

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.30996/jpap.v10i1.11021

Abstract

The government has utilized technology to improve efficiency, effectiveness, and transparency in public administration in the era of rapid advances in communication and information technology. This study aims to analyze the application of the Integrated Dynamic Archive Information System Application (SRIKANDI) in supporting Good Governance at the Mojokerto City Education and Culture Office. The research method used is descriptive with a qualitative approach, with data sources comprising primary and secondary data obtained through purposive sampling. Data collection methods include interviews and documentation, with data analysis techniques employing the Miles and Huberman model. Data validity testing is conducted using source triangulation. The results showed that the SRIKANDI application made a significant contribution in improving the efficiency, effectiveness and timeliness of correspondence administration. Features such as automatic logging, structured disposition, and digital signatures enhance transparency and accountability, while flexible access supports increased productivity. Despite technical challenges such as digital errors and network disruptions, the app's positive impact in realizing a paperless office and online correspondence is highly visible. Therefore, it is recommended to continue conducting training and socialization to optimize understanding and use of this application, as well as making technical improvements to overcome existing obstacles for better administrative performance.
Analysis of the Role of Communication to Improve the Productivity and Efficiency of Employee Performance at the Mojokerto City Education and Culture Office Firmansyah, Oktavia Maharani Yuli; Hariyono, Catrina Agustin; Novitaningrum, Rifda Lutfi; Buono, Yuliantoro Wahyu Tirto; Wulandari, Ruri Nurul Aeni; Puspasari, Durinta
JPAP: Jurnal Penelitian Administrasi Publik Vol. 10 No. 2 (2024): JPAP (Jurnal Penelitian Administrasi Publik)
Publisher : Universitas 17 Agustus 1945 Surabaya

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.30996/jpap.v10i2.11548

Abstract

This research is motivated by the importance of communication as a basis in the world of work, which plays a vital role in achieving individual and organizational goals. The inability to communicate effectively can hinder organizational performance, causing coordination difficulties, misunderstandings between colleagues, and decreased productivity. This research uses a descriptive method with a qualitative approach. The primary and secondary data used were obtained through purposive sampling. Observation and interview techniques were used to collect data, while data analysis was conducted using the Miles and Huberman model. The results and discussion here convey that by using the SPAN LAPOR application and the results of interviews with employees armed with this application, communication can run effectively between reporters and officials, making communication easier.