Article Per Year (5 Year)
p-Index From 2020 - 2025
0.23
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All Journal International Journal of Economics, Management and Accounting
Yuntawati Fristin
Unknown Affiliation
Decision Sciences, Operations Research & Management Economics, Econometrics & Finance

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The Influence of Servant Leadership and Organizational Citizenship Behavior on the Performance of Area-Based Empowerment Institutions in East Java Yuntawati Fristin; Fajar Supanto; Muhammad Firdaus; Ernita Puspasari
International Journal of Economics, Management and Accounting Vol. 2 No. 2 (2025): International Journal of Economics, Management and Accounting
Publisher : Asosiasi Riset Ekonomi dan Akuntansi Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.61132/ijema.v2i2.559

Abstract

This study examines the influence of servant leadership and organizational citizenship behavior on the performance of the Inter-Village Cooperation Agency (BKAD) in East Java through a quantitative approach with a cross-sectional design. Using a sample of 100 BKAD selected by cluster proportional random sampling, the study collected data from multiple informants through structured questionnaires and semi-structured interviews, and analyzed using Structural Equation Modeling (SEM) with the Partial Least Squares (PLS) approach. The results showed that servant leadership had a significant positive effect on organizational performance (β = 0.366, p < 0.001), with organizational citizenship behavior partially mediating the relationship. Servant leadership was proven to have a positive effect on organizational citizenship behavior (β = 0.293, p = 0.021), which in turn had a positive effect on performance (β = 0.216, p = 0.001). The research findings affirm the importance of servant leadership and organizational citizenship behavior in enhancing the performance of empowerment institutions, which encourages the development of innovative empowerment methods, adaptive training curriculum design, and facilitation of public service-oriented leadership, with recommendations for further research using longitudinal designs and broader geographic coverage.
Co-Authors Ernita Puspasari Fajar Supanto Muhammad Firdaus