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Encouraging the Use of Digital Payment Systems By QRIS Among Traditional Market Traders: Mendorong Penggunaan Sistem Pembayaran Digital Melalui QRIS di Kalangan Pedagang Pasar Tradisional Siti Maria; Anggi Oktawiranti; Justina Ade judiarni; Heni Rahayu Rahmawati; Hidayani
Jurnal Sipakatau: Inovasi Pengabdian Masyarakat Volume 2 Issue 2 February 2025: Jurnal Sipakatau
Publisher : PT. Lontara Digitech Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.61220/jsipakatau.v2i2.254

Abstract

Digital transformation in the payment system is one of the important factors in improving transaction efficiency in traditional markets. Quick Response Code Indonesian Standard (QRIS) has been introduced as a digital payment solution that can be applied in various sectors, including traditional markets. However, the adoption of QRIS by market traders still faces various challenges, such as low digital literacy, limited devices, and resistance to changes in the transaction system. This study aims to analyze the level of understanding and readiness of Segiri Market traders in adopting QRIS, as well as evaluate the effectiveness of training and mentoring in increasing the adoption of this digital payment system. The methods used in this study include socialization, training, and simulation of QRIS transactions to market traders. The pre-test and post-test results showed a significant increase in merchants' understanding and readiness to use QRIS, with the willingness to adopt increasing from 40% to 90%. In addition, increased convenience in digital transactions and frequency of QRIS usage also showed a positive trend after the intervention. The conclusion of this study is that continuous education and mentoring is essential in driving QRIS adoption in traditional markets. Collaboration between the government, banks, and financial service providers is needed to ensure the sustainability of digital payment implementation in the traditional trade sector. ABSTRAK Transformasi digital dalam sistem pembayaran merupakan salah satu faktor penting dalam meningkatkan efisiensi transaksi di pasar tradisional. Quick Response Code Indonesian Standard (QRIS) telah diperkenalkan sebagai solusi pembayaran digital yang dapat diterapkan di berbagai sektor, termasuk pasar tradisional. Namun, adopsi QRIS oleh pedagang pasar masih menghadapi berbagai tantangan, seperti rendahnya literasi digital, keterbatasan perangkat, dan resistensi terhadap perubahan sistem transaksi. Penelitian ini bertujuan untuk menganalisis tingkat pemahaman dan kesiapan pedagang Pasar Segiri dalam mengadopsi QRIS, serta mengevaluasi efektivitas pelatihan dan pendampingan dalam meningkatkan adopsi sistem pembayaran digital ini. Metode yang digunakan dalam penelitian ini meliputi sosialisasi, pelatihan, dan simulasi transaksi QRIS kepada para pedagang pasar. Hasil pre-test dan post-test menunjukkan adanya peningkatan yang signifikan terhadap pemahaman dan kesiapan pedagang dalam menggunakan QRIS, dengan kemauan untuk mengadopsi meningkat dari 40% menjadi 90%. Selain itu, peningkatan kenyamanan dalam bertransaksi digital dan frekuensi penggunaan QRIS juga menunjukkan tren yang positif setelah intervensi. Kesimpulan dari penelitian ini adalah bahwa edukasi dan pendampingan yang berkelanjutan sangat penting dalam mendorong adopsi QRIS di pasar tradisional. Kolaborasi antara pemerintah, bank, dan penyedia jasa keuangan diperlukan untuk memastikan keberlanjutan implementasi pembayaran digital di sektor perdagangan tradisional.
COLLABORATIVE LEADERSHIP AND COMPETENCE AS PREDICTORS OF COLLABORATIVE BEHAVIOR AND PERFORMANCE AMONG EDUCATIONAL STAFF IN HIGHER EDUCATION: EVIDENCE FROM AN INDONESIAN PUBLIC UNIVERSITY Yusna Yusuf; Saida Zainurossalamia ZA; Heni Rahayu Rahmawati
International Journal of Social Science, Educational, Economics, Agriculture Research and Technology (IJSET) Vol. 4 No. 12 (2025): NOVEMBER
Publisher : RADJA PUBLIKA

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.54443/ijset.v4i12.1294

Abstract

This study investigates the impact of collaborative leadership and competence on employee performance, focusing on the mediating role of collaborative behavior among administrative civil servants at the Rectorate of Universitas Mulawarman, Indonesia. This study employs a quantitative explanatory design utilizing Partial Least Squares Structural Equation Modeling (SEM-PLS) with SmartPLS 4. Data were gathered from 168 respondents using a validated questionnaire assessing leadership, competence, collaboration, and performance indicators. The findings indicate that both collaborative leadership and competence exert significant positive effects on collaborative behavior, which, in turn, significantly enhances employee performance. Although collaborative leadership does not directly affect performance, it indirectly affects it through collaborative behavior, suggesting a full mediation pattern. Competence has both direct and indirect effects on performance, affirming that technical, digital, interpersonal, analytical, and adaptive competencies improve performance outcomes when manifested in collaborative action. This study contributes to the theoretical understanding by refining social exchange theory and competency-based human resource management within a behavioral collaboration framework. It identifies collaborative behavior as a central mechanism linking managerial capability and professional competence to institutional performance. The results offer practical implications for higher education governance, highlighting the importance of participatory decision-making, transparent information systems, and integrated competency development programs that promote interunit collaboration and enhance service quality.