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Analisis Kepuasan Pengguna Aplikasi Access By KAI : Personal Innovativeness In Information Technology Sebagai Variabel Moderator Aulia, Gesi; Lattu, Arny; Permana, M. Anton
Journal Cerita: Creative Education of Research in Information Technology and Artificial Informatics Vol 11 No 1 (2025): Journal CERITA : Creative Education of Research in Information Technology and Ar
Publisher : UNIVERSITAS RAHARJA

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.33050/cerita.v11i1.3381

Abstract

Banyaknya transportasi yang digunakan pada era sekarang ini adalah salah satu faktor banyak orang memilih transportasi yang bisa memanejemen waktu contohnya transportasi kereta api yang dapat diakses melalui aplikasi. Penelitian ini bertujuan untuk menganalisis kepuasan pengguna aplikasi Access By KAI dalam memenuhi kebutuhan penggunanya. Teknik penelitian menggunakan teknik SEM dengan aplikasi SMART PLS 3.0. Penelitian ini melibatkan 308 responden pada usia produktif yang menggunakan aplikasi Access By KAI. Penelitian ini menggunakan metode End User Computing Satisfaction (EUCS) dengan variabel dependent yaitu Accuracy, Content, Format, Ease Of Use, Timeliness dan Personal Innovativeness In Information Technology (PIIT) dan variabel independent yaitu Kepuasan Pengguna. Hasil penelitian menunjukkan bahwa Format, Timelineess dan PIIT berpengaruh signifikan terhadap kepuasan pengguna. Upaya yang diharapkan ialah perlunya peningkatan pada aspek Accuracy, Content dan Easy of Use agar meningkatkan kepuasan pengguna aplikasi Access By KAI.
Analysis of Student Job Readiness in Facing AI Transformation Towards Society 5.0 in XYZ University Students Rahman, Aura; Lattu, Arny; Permana, M. Anton
Sistemasi: Jurnal Sistem Informasi Vol 14, No 6 (2025): Sistemasi: Jurnal Sistem Informasi
Publisher : Program Studi Sistem Informasi Fakultas Teknik dan Ilmu Komputer

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.32520/stmsi.v14i6.5712

Abstract

This study analyzes the factors influencing job readiness among XYZ University students in the context of Society 5.0. The novelty of this research lies in its application of Soft Systems Methodology (SSM) combined with quantitative questionnaire analysis, enabling both systemic and measurable problem identification—an approach still rarely applied in studies of student job readiness in Indonesia. A survey was conducted with 355 active students across five study programs and analyzed using IBM SPSS 2.5 to ensure data reliability. The findings reveal that AI literacy, psychological readiness, and the use of digital technologies have a significant impact, while human-centered skills such as communication and empathy serve as key reinforcing factors. Practically, this study encourages universities to integrate technology-based technical skills with soft skills in their curricula and training programs to produce graduates who are more adaptive, competitive, and prepared for the demands of Society 5.0. The study’s contribution lies in its use of SSM to map complex issues and formulate strategies for improving job readiness. The implication is that universities should embed technical competencies, soft skills, and AI-based training into adaptive learning ecosystems to better prepare graduates for the challenges of Society 5.0.
Tiktok Shop: Penggunaan Metode EUCS (End User Computing Satifiction) terhadap Kepuasan Gen-Z Mulyani, Eneng Sri; Lattu, Arny; Permana, M. Anton
Jurnal Teknologi Sistem Informasi dan Aplikasi Vol. 7 No. 3 (2024): Jurnal Teknologi Sistem Informasi dan Aplikasi
Publisher : Program Studi Teknik Informatika Universitas Pamulang

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.32493/jtsi.v7i3.41899

Abstract

As information technology and the internet develop, e-commerce platforms such as Tiktok shophave become an important part of life for Generation Z. Tiktok shopcombines social media with e-commerce, which allows creators and users to promote and sell products directly. via videos, live broadcasts and product catalogues. However, the popularity of Tiktok shophas also caused controversy because it is considered to be damaging market prices. After temporarily closing in October 2023, Tiktok shopreopened two months later in collaboration with PT. GoTo Gojek Tokopedia Tbk. The aim of this research is to analyze the level of satisfaction of Gen-Z consumers with Tiktok shopusing the (EUCS) method. The research results show that the variables of content, format and timeliness have a significant influence on user satisfaction, while the variables of accuracy and ease of use do not have a significant influence.