Dinda Nur Wijayanti
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Analysis of the Level of Community Satisfaction with the Implementation of the Telemedicine Technology Health Service Application (Mobile JKN) in Sanggrahan Village Dinda Nur Wijayanti; Asti Nurhayati
International Journal of Health and Medicine Vol. 1 No. 3 (2024): July : International Journal of Health and Medicine
Publisher : Asosiasi Riset Ilmu Kesehatan Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.62951/ijhm.v1i3.39

Abstract

Background: Telemedicine is a long-distance health service carried out by health professionals using information and communication technology, and this is also expected to include the exchange of information for diagnosis, treatment, prevention of injury and research as well as evaluation of education. Research objective: is to determine the analysis of the level of community satisfaction with the implementation of the Telemedicine technology health service application (Mobile JKN) in Sanggrahan Village. The specific objective of this research is to find out: To determine the percentage of community satisfaction and dissatisfaction with the implementation of the telemedicine technology health service application ( Mobile JKN) in Sanggrahan Village. To find out the percentage of good or bad implementation of the Telemedicine technology health service application (Mobile JKN) in Sanggrahan Village. Method: This research is quantitative research with a survey approach. This research aims to collect numerical data to measure an analysis of the level of community satisfaction with the implementation of the Telemedicine technology health service application (Mobile JKN) in Sanggrahan Village. Results: Based on data analysis and discussion, the results of the research can be stated. It can be seen from the values ​​presented, the researcher found that good service quality will provide satisfaction for users. Conclusion: An overview of the level of community satisfaction in Sanggrahan Village is high for 50 respondents (100% ).The description of the implementation of the Mobile JKN application in Sanggrahan Village is mostly high with 40 respondents (80%). There is a relationship between community satisfaction with the implementation of the telemedicine technology health service application (Mobile JKN) in Sanggrahan Village, with a p-value of 0.000 (<0.05 ).
ANALYSIS OF SIM-RS USE IN OUTPAGE WITH HOT-FIT METHOD IN HOSPITAL Nurhayati, Asti; Enggar Pramudita Wijayanti; Dinda Nur Wijayanti
Jurnal EduHealth Vol. 13 No. 01 (2022): Jurnal EduHealth, April - September 2022
Publisher : Sean Institute

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (206.871 KB)

Abstract

Hospital Management Information System (SIMRS) is a system that provides information to support decision making. The organizational need for an integrated SIMRS implementation is very important as a tool or tool for measuring organizational performance, so there is a need for reports for hospital management according to the needs that underlie responsive, innovative, transparent, effective, and efficient organizations as a monitoring tool in measurable implementation. SIMRS is useful in improving the performance of hospitals in terms of speed of decision making in formulating strategies. The use of SIMRS operationally is useful for improving performance and services, facilitating coordination between units, increasing HR capabilities. The HOT Fit model places important components in the information system, namely humans (humans), organizations (organizations), and technology (Technology). The three factors in the HOT-Fit method are related in eight dimensions of the relationship for successful implementation, namely System Quality, Information Quality, Service Quality, System Use, User Satisfaction, Organizational Structure, Organizational Environment and net benefits. The purpose of this study is to analyze how the use of SIM-RS in outpatient units using the HOT-FIT method. The research method used is quantitative research. The instrument used in this study used a questionnaire. The results of this study indicate that the SIM-RS is useful in supporting services to patients. The SIM-RS used is quite good, judging from the indicators of human, organization, technology, user knowledge, regulations and benefits.