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All Journal Jurnal Impresi Indonesia Jurnal Hukum Indonesia
Ferdiles, Luky
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Religion Economics, Econometrics & Finance Education Law, Crime, Criminology & Criminal Justice Social Sciences

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Model of Legal Protection in E-commerce Transactions to Improve the Community Economy in Indonesia Susanti Sari, Rini; Ferdiles, Luky; Muhammad Rusdi, Andi
Jurnal Hukum Indonesia Vol. 3 No. 2 (2024): Jurnal Hukum Indonesia
Publisher : Riviera Publishing

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.58344/jhi.v3i2.759

Abstract

Increasingly rapid technological advances, today's transactions can purchase goods easily from their own homes through e-commerce electronic commerce. The aim of this research is to provide protection to the community if they experience problems and to help consumers in cases where there is a loss in e-commerce transactions in order to support the government in improving the economy of the community in Indonesia. Based on Law no. 8 of 1999 concerning consumer protection which applies to e-commerce transactions carried out via the internet as a platform for upholding consumer protection, this research uses a normative juridical approach by examining literature and written law to connect consumer legal protection models with real world situations. Goods transactions occur online, public spaces that are vulnerable to legal problems prevent business actors from committing fraud in electronic transactions because of the many platforms available. Consumer protection laws will also protect consumers and prevent mistakes in doing business.
Implementation Protection Consumer Passenger Jabodebek LRT Transportation at Halim Station According to Constitution Roy Lubis, Novita; Darwati, Darwati; Ferdiles, Luky
Jurnal Impresi Indonesia Vol. 3 No. 3 (2024)
Publisher : Riviera Publishing

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.58344/jii.v3i3.4754

Abstract

One of the advances in transportation technology in Indonesia is Light Rail Transit (LRT), which is one of the most popular means of land transportation. The aim of this research is to implement consumer protection for Jabodebek Halim LRT transportation passengers according to the law. This research uses a sociological juridical method which is included in the descriptive analytical research category with non-random purposive sampling techniques, and the results are evaluated through qualitative analysis. The results of this research discuss consumer protection implemented in LRT transportation services, the responsibility of the Jabodebek LRT for consumer losses and responsibility for the consequences of LRT technical problems which cause delays in departure schedules, material losses or in-material losses based on the provisions of the Law in Number 8 of 1999 concerning Consumer Protection and Law Number 23 of 2007 concerning Railways. Apart from legal products, railway operational operators are responsible for providing minimum service standard operational procedures to consumers at stations and while the LRT is running. This standard covers the safety of a person's life, feeling safe while using LRT transportation, feeling comfortable at the station and during the trip, easy access to ticket purchases, and equal rights as citizens, as well as handling complaints and inconveniences from passengers regarding the services provided.
Co-Authors Darwati Darwati Muhammad Rusdi, Andi Roy Lubis, Novita Susanti Sari, Rini