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All Journal Sistemasi: Jurnal Sistem Informasi Jurnal Sisfokom (Sistem Informasi dan Komputer) Jurnal Informatika: Jurnal Pengembangan IT
Simangunsong, Jumadi
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Computer Science & IT Control & Systems Engineering Decision Sciences, Operations Research & Management Electrical & Electronics Engineering

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Implementation of a Reporting Application for the Testing Process and Results of Furniture Product at XYZ Company Pasaribu, Faizal Asrul; Simangunsong, Jumadi; Hutagaol, Nindhia
Sistemasi: Jurnal Sistem Informasi Vol 14, No 2 (2025): Sistemasi: Jurnal Sistem Informasi
Publisher : Program Studi Sistem Informasi Fakultas Teknik dan Ilmu Komputer

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.32520/stmsi.v14i2.5095

Abstract

The current development of the furniture industry is becoming increasingly competitive and demands a more efficient and systematically documented product testing process. This study aims to design and develop an online-based information system for reporting the testing process and results of furniture products at XYZ Company. The development method used is prototyping, which allows for iteration and continuous improvement based on user feedback. The results indicate that this application can enhance the quality of data recording for tests, making it more structured, minimizing potential human errors, and accelerating the reporting process. Therefore, XYZ Company is recommended to continue developing application features, including integration with artificial intelligence technology for predictive quality analysis, as well as implementing higher data security standards to ensure the sustainability of innovation in the long term.
ISO Technology Analysis with Extended TAM : A Case Study in PT Ebako Nusantara Hutagaol, Nindhia; Pasaribu, Faizal Asrul; Simangunsong, Jumadi
Jurnal Sisfokom (Sistem Informasi dan Komputer) Vol. 14 No. 1 (2025): JANUARY
Publisher : ISB Atma Luhur

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.32736/sisfokom.v14i1.2231

Abstract

Implementing information systems in manufacturing aims to improve operational efficiency and service quality. This study evaluates the acceptance of Internal Service Order (ISO) applications with the Extended Technology Acceptance Model (ETAM), that adds variables such as information quality, system quality and user habits. PLS-SEM analysis of 31 respondents found that user habits significantly influenced perceived ease of use (77.8%), which in turn influenced perceived usefulness (86.4%) and user attitude (62%). However, information quality did not significantly influence user habits, suggesting a need to improve information detail. These findings will help develop a TAM model for Indonesian furniture companies. The study recommends the improvement of information accuracy, the development of real-time notification features, and user training to increase adoption and operational efficiency This study provides guidance for organizations to optimize the application of technology in manufacturing operations.
Implementasi Aplikasi Internal Service Order (ISO) Berbasis Web pada Perusahaan Manufaktur Furniture Simangunsong, Jumadi; Hutagaol, Nindhia; Pasaribu, Faizal Asrul
Jurnal Informatika: Jurnal Pengembangan IT Vol 9, No 2 (2024)
Publisher : Politeknik Harapan Bersama

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.30591/jpit.v9i2.6813

Abstract

Technological advancements and competitive challenges in the industrial sector have driven an increasing need for information systems. The implementation of information systems is believed to significantly enhance a company’s operational effectiveness and efficiency. In the furniture manufacturing industry, production machines are critical assets that require regular maintenance. PT Ebako Nusantara operates more than 200 production machines. Overall, the demand for machine repairs at PT Ebako Nusantara is managed manually, leading to frequent delays and difficulties in tracking repair history. To address these issues, this study was conducted with the aim of utilizing information systems and data analytics, enabling the company to predict machine maintenance and minimize production downtime. The study results show that furniture manufacturing companies that adopt information systems experience a 22% increase in production efficiency and a 50% reduction in production errors. The development process of the ISO application adopts the Agile methodology with six stages: planning, implementation, software testing, documentation, application deployment, and maintenance. The features available in the application include submitting repair requests and tracking machine repairs, which are designed to streamline and expedite the machine repair workflow. This research has facilitated interdepartmental integration in terms of machine repair requests, significantly improving operational efficiency. The use of the ISO application also simplifies the maintenance department’s scheduling of technicians for machine repairs and routine maintenance.
Evaluation of a Furniture Product Testing Process and Results Reporting Application using the Extended Technology Acceptance Model (TAM) at XYZ Company Pasaribu, Faizal Asrul; Simangunsong, Jumadi; Arianty, Kiki Puspo
Sistemasi: Jurnal Sistem Informasi Vol 15, No 3 (2026): Sistemasi: Jurnal Sistem Informasi
Publisher : Program Studi Sistem Informasi Fakultas Teknik dan Ilmu Komputer

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.32520/stmsi.v15i3.6198

Abstract

The furniture manufacturing industry demands efficient internal processes and reliable reporting quality; however, the adoption of digital reporting applications is often hindered by user acceptance factors. This study evaluates user acceptance of a Furniture Product Testing Process and Results Reporting Application at PT XYZ using the Extended Technology Acceptance Model (ETAM), which integrates constructs from the Technology Acceptance Model (TAM) and variables from the Information System Success Model (ISSM), including system quality, information quality, service quality, and user satisfaction. A survey of employees across operational units was analyzed using Partial Least Squares Structural Equation Modeling (PLS-SEM) with SmartPLS 4.0. The measurement model met the criteria for validity and reliability (AVE = 0.598–0.875; composite reliability = 0.869–0.954). The coefficient of determination (R²) indicates a strong to very strong model across key variables (R² for intention to use = 0.883; attitude toward use = 0.738; perceived ease of use = 0.737; perceived usefulness = 0.788; actual use = 0.698). The main results reveal significant paths: system quality → perceived ease of use (β = 0.563; p < 0.007), perceived ease of use → attitude toward use (β = 0.735; p < 0.001), attitude toward use → behavioral intention (β = 0.940; p < 0.001), and behavioral intention → actual use (β = 0.828; p < 0.001). In contrast, information quality and service quality do not have a significant effect on perceived usefulness, perceived ease of use, or user satisfaction; additionally, perceived usefulness and user satisfaction do not significantly drive actual use. These findings highlight the central role of system performance and usability in shaping sustained adoption. They also suggest the need for enhanced training strategies and clearer communication of system benefits to strengthen perceived usefulness and to ensure that service support contributes more effectively to user satisfaction and system usage.
Co-Authors Arianty, Kiki Puspo Hutagaol, Nindhia Pasaribu, Faizal Asrul