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All Journal Jurnal Abdimas E-Journal of Tourism
Fulia Aji Gustaman
Universitas Negeri Semarang, Indonesia
Arts Humanities Social Sciences

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Assessing Tourist Satisfaction with Tourism Infrastructure in Sawangan and Kaliangkrik Sub-districts, Magelang Regency Wahid Akhsin Budi Nur Sidiq; Inaya Sari Melati; Asep Ginanjar; Siti Ekowati Rusdini; Fulia Aji Gustaman; Nasir Nayan; Yoris Adi Maretta
E-Journal of Tourism Volume 13 Number 1 (March 2026)
Publisher : Centre of Excellence in Tourism Udayana University

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.24922/eot.v13i1.3324

Abstract

Infrastructure is a key driver of regional development that supports economic growth, social welfare, and the competitiveness of local tourist destinations. However, it is often not fully realized in various tourist destinations, such as in Magelang Regency. This study aims to measure the Tourism Infrastructure Service Satisfaction Index (IKLI) in Sawangan and Kaliangkrik Subdistricts, Magelang Regency. The research method employs a combination of quantitative and qualitative approaches, with the population consisting of residents, visitors, infrastructure users, and tourism managers. The sample was determined using purposive sampling, comprising 300 respondents across 17 tourist sites. Data collection involved questionnaires, interviews, and field surveys. The IKLI dimensions consist of four categories of satisfaction levels: accessibility, tourism facilities, public facilities, and supporting infrastructure. Data analysis used a 1–4 likert scale for each IKLI parameter. The IKLI scores indicated the highest satisfaction level for supporting infrastructure (3.04/C), while tourism facilities (2.67/C) and public facilities (2.64/C) had nearly identical scores (less satisfactory). Meanwhile, the lowest level of satisfaction was found in accessibility (2.55/D), caused by narrow roads and damaged road surfaces leading to several destinations, such as Nepal Van Java, Silancur Highland, Mangli Skyview, and Negeri Khayangan. These findings highlight the need for targeted infrastructure improvements, particularly in accessibility, public facilities, and tourism facilities, to support sustainable tourism development.
Increasing Farmer Capacity Towards Protecting the Geographical Indication of Mount Ungaran Coffee Fulia Aji Gustaman; Lelu Dina Apristiai; Wahid Akhsin Budi Nur Sidiq; Dhita Prasisca Mutiatari; Dadan Budiansyah
Jurnal Abdimas Vol. 28 No. 1 (2024): June 2024
Publisher : Universitas Negeri Semarang

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.15294/nsznv207

Abstract

Kendal Regency is the 4th largest coffee producing area in Central Java Province with total production reaching 1,806.30 tons in 2021. Coffee production in Kendal Regency in 2021 was produced by Singorojo District amounting to 469 tons, Limbangan District amounting to 450 tons, Patean District amounting to 361 tons and Sukorejo District amounted to 322 tons. One of the coffee producing areas in Limbangan District is Ngesrepbalong Village where the majority of the type of coffee produced is robusta coffee. Based on initial observations of 17 coffee farmers who are members of the Berkah Wana Lestari coffee group in Ngesrepbalong Village, in the 2021 harvest season, the total coffee harvest reached 10.7 tonnes with a productivity level of 0.12 tonnes/ha. On average, each coffee tree in Ngesrepbalong Village produces 2 kilograms of wet coffee fruit (cherry) with a harvest ratio of once a year. The problems experienced by partners are (1) The coffee farming community does not yet know the importance of geographical indications for Mount Ungaran coffee products, there is no coffee farming community institution that focuses on inventory and documentation of geographical indications for Mount Ungaran coffee products, (2) There is no broad information base. land, productivity and detailed characteristics regarding Mount Ungaran coffee, (3) Limited equipment to support the production of organic fertilizer in coffee cultivation activities in Ngesrepbalong Village. Activities carried out by pioneering geographical indications include strengthening group institutions, facilitating facilities and infrastructure to support coffee cultivation, introducing geographical indications, participatory mapping of coffee land and preparing a geographic indication database.
Co-Authors Asep Ginanjar Dadan Budiansyah Dhita Prasisca Mutiatari Inaya Sari Melati Lelu Dina Apristiai Nasir Nayan Siti Ekowati Rusdini Wahid Akhsin Budi Nur Sidiq Yoris Adi Maretta