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Rusdin Nawi
Universitas Indonesia Timur
Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Environmental Science Languange, Linguistic, Communication & Media Social Sciences

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ISOMORPHISM DALAM TRANSFORMASI DIGITAL INOVASI PELAYANAN PUBLIK Nurmillah; Rusdin Nawi; Dahlan; Muhammad Nasir Mahmud
Journal Publicuho Vol. 7 No. 4 (2024): November - January - Journal Publicuho
Publisher : Halu Oleo University

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.35817/publicuho.v7i4.567

Abstract

This research aims to investigate the patterns of isomorphism in the adoption of digital technologies in Indonesian government agencies, focusing on the variability of implementation and its impact on the harmonization of administrative practices and the efficiency of public services. The research method uses a qualitative approach with in-depth interviews and document analysis to collect data from various government agencies. The results of the analysis show that isomorphism facilitates inter-agency coordination but also presents challenges related to local innovation and adaptation. The implications of this research highlight the need for policies that support technology standardization while considering contextual variations to improve the responsiveness and quality of public services in Indonesia.
Co-Authors Dahlan Muhammad Nasir Mahmud Nurmillah