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All Journal An Nafi’; Multidisciplinary Science Tamilis Synex: Multidimensional Collaboration
Sri Aminingsih
Sekolah Tinggi Ilmu Kesehatan Panti Kosala
Religion Humanities Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Industrial & Manufacturing Engineering Languange, Linguistic, Communication & Media Social Sciences Other

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ANALISIS PEMANFAATAN SISTEM INFORMASI APLIKASI JKN MOBILE Safitri Indah Paraswati; Sri Aminingsih; Ratna Indriati; Yovita Prabawati Tirta
Tamilis Synex: Multidimensional Collaboration SPECIAL ISSUE Tamilis Synex: Multidimensional Collaboration 2025
Publisher : CV Edujavare Publishing

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Abstract

In 2017, the Social Security Administering Agency (BPJS) Health launched the JKN Mobile application to facilitate public access to various health services, including membership status checks, hospital searches, and online registration. This study aims to examine the relationship between information availability, suitability to needs, and information security with the utilization of the JKN Mobile application information system in Gedangan Village. The research employs a quantitative correlation design with a cross-sectional approach, involving 6,418 residents, from which 377 were selected using cluster sampling. Data were collected through questionnaires and analyzed using the chi-square test and multiple logistic regression. The results show a significant relationship between all independent variables and the utilization of the JKN Mobile application (p-value = 0.000), with information security being the most influential factor, as indicated by an Exp(B) value of 8.386. In conclusion, information availability, suitability to needs, and information security significantly influence the utilization of the JKN Mobile application, with information security increasing its utilization likelihood by 8.386 times.
Gambaran Implementasi Manajemen Kesehatan dan Keselamatan Kerja pada Tenaga Medis dan Non Medis Rumah Sakit X Nathaniela Kezia Hermawan; Lilik Sriwiyati; I Putu Juni Andika; Sri Aminingsih
Tamilis Synex: Multidimensional Collaboration Vol. 4 No. 03 (2026): Tamilis Synex
Publisher : CV Edujavare Publishing

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Hospitals are work environments with high levels of occupational safety and health risks for medical and non-medical personnel, requiring the implementation of Hospital Occupational Health and Safety (K3RS) management through the application of risk management and preparedness in dealing with emergency situations.This study used a descriptive quantitative design with a cross-sectional approach.The research subjects consisted of 120 respondents, including medical and non-medical personnel, who were selected using purposive sampling. Data were collected using questionnaires and analyzed univariately. The implementation of risk management was mostly in the good category, although there were still obstacles in the consistency of incident reporting and the application of ergonomic principles in the work environment. The level of preparedness of medical and non-medical personnel was also mostly in the good category, as indicated by their understanding of hazard reporting mechanisms, risk documentation, and emergency response procedures. Respondent characteristics such as length of service and education level also influenced the implementation of K3RS. The implementation of risk management and preparedness has been good, but still needs improvement through strengthening the reporting culture, continuous monitoring, and improving workplace ergonomics.
DESKRIPSI KUALITAS PELAYANAN KESEHATAN UNIT RAWAT INAP DI RUMAH SAKIT: 5 DIMENSI SERVSQUAL Valentine Kenya Wahyu Khuntari; Hendra Dwi Kurniawan; Sri Aminingsih; Ditya Yankusuma Setiani
An Nafi': Multidisciplinary Science Vol. 2 No. 03 (2025): An Nafi’
Publisher : CV Edujavare Publishing

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.70610/annafi.v2i03.956

Abstract

Health services are efforts organized to maintain and improve public health, as well as prevent and cure diseases. Hospitals as public health institutions play an important role in providing quality health services. However, the quality of health services in hospitals often comes under scrutiny, especially in the context of inpatient services. This study focuses on the five dimensions of service quality according to the servsqual model, namely reliability, responsiveness, assurance, empathy and tangibility. In Indonesia, there has been an increase in the number of people choosing to seek treatment abroad, indicating dissatisfaction with domestic health services. This indicates the need for an in-depth evaluation of the quality of health services provided, especially in inpatient units. Research Objectives. The purpose of this study was to determine the description of health service quality based on 5 dimensions of servsqual. This study is a quantitative study with a descriptive design through a cross sectional approach. The population in this study were inpatients of the Tjan Khee Swan East and Asa buildings. The number of samples in this study were 70 respondents. The sampling technique used consecutive sampling. The results showed that the quality of service is good from the dimensions of reliability (62.9%), responsiveness (61.4%), assurance (68.6%), empathy (67.1%), tangible (64.3%). Service quality with the dimensions of reliability, responsiveness, assurance, empathy, tangible is categorized as good.
Co-Authors Ditya Yankusuma Setiani Hendra Dwi Kurniawan I Putu Juni Andika Lilik Sriwiyati Nathaniela Kezia Hermawan Ratna Indriati Safitri Indah Paraswati Valentine Kenya Wahyu Khuntari Yovita Prabawati Tirta