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Panser Karo-Karo
Universitas Tama Jagakarsa
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Aplikasi Sistem Laporan Kerja Harian Staf Pelayanan PT. Securindo Packatama Indonesia Berbasis Web dengan Metode Rapid Application Development Moch Fikri; Panser Karo-Karo; NM Faizah
Design Journal Vol. 2 No. 2 (2024): July
Publisher : Yayasan Pendidikan Mitra Mandiri Aceh (YPMMA)

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.58477/dj.v2i2.183

Abstract

This study aims to develop a web-based daily work report information system that is more effective, efficient, and computerized. The application is designed to assist service staff in preparing daily reports and provides a data backup medium for work programs. The study employs the Rapid Application Development (RAD) method, which emphasizes fast development through iterative prototyping and active user involvement. RAD consists of several phases, including planning, design workshops, and implementation, allowing continuous user feedback to incrementally improve the system. Data was collected through field studies with direct observation, discussions with colleagues, and interviews with relevant parties. The application was built using PHP and MySQL and tested comprehensively to ensure performance and accuracy. The study concludes that the system effectively facilitates report recapitulation and performance data presentation, improving operational efficiency at PT. Securindo Packatama Indonesia.
Rancang Bangun Aplikasi Sistem Komunikasi Pengelolaan Reservasi antara Tenant Relation dan SPV Teknisi di Apartemen Margonda Residence 3, 4, dan 5 Depok Berbasis Web Rayan Aditiya Permana; NM Faizah; Widyat Nurcahyo; Panser Karo-Karo
Computer Journal Vol. 4 No. 2 (2026): August
Publisher : Yayasan Pendidikan Mitra Mandiri Aceh (YPMMA)

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.58477/cj.v4i2.420

Abstract

Margonda Residence Apartments 3, 4, and 5 in Depok face challenges in managing unit maintenance reservations, primarily due to the absence of an integrated communication system between the Tenant Relation staff and the Technician Supervisor (SPV Teknisi). The manual process that has been in place leads to delayed responses, unclear work status, and difficulties in monitoring technician schedules in real time. This study aims to design and develop a web-based application to support a more structured reservation management process among Tenant Relation staff, Technician Supervisors, and apartment residents. The system was developed using the waterfall method, covering the stages of requirements analysis, system design, implementation, and testing. The resulting system includes features for reservation management, repair logs, technician management, inventory management, and an inter-user messaging system. This application is expected to accelerate the coordination of unit repairs and improve the operational efficiency of apartment management.
Co-Authors Moch Fikri NM Faizah Rayan Aditiya Permana Widyat Nurcahyo