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Understanding Consumer Purchase Intention in Cloud Gaming: The Role of Perceived Risk, Ease of Use, and Trust Suryono, Herdiansyah Gustira Pramudia; Saifullah, Akhsan
The International Journal of Business Review (The Jobs Review) Vol 7, No 2 (2024): The International Journal of Business Review. December 2024
Publisher : Fakultas Pendidikan Ekonomi dan Bisnis

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.17509/tjr.v7i2.81304

Abstract

Purpose— This study aims to examine the influence of perceived ease of use, perceived risk, and consumer trust on purchase intention in cloud gaming services, specifically in the Indonesian market. As cloud gaming continues to evolve, understanding consumer behavior in this sector is essential for improving service adoption and market penetration.Design/methods/approach–This research employs a quantitative approach using Partial Least Squares Structural Equation Modeling (PLS-SEM) to analyze relationships among variables. Data were collected from cloud gaming users and processed using SmartPLS 3.3.2 to assess direct and indirect effects.Findings–The results indicate that perceived risk has a significant positive effect on purchase intention (β = 0.620, p 0.05), suggesting that consumers are still willing to subscribe despite acknowledging potential risks. Meanwhile, perceived ease of use does not have a significant impact on purchase intention (β = -0.024, p 0.05), indicating that ease of use is not a primary determinant in consumer decision-making. Additionally, consumer trust has a positive but weaker effect (β = 0.278), showing that while trust is relevant, risk perception remains the dominant factor influencing purchase decisions.Research implications/limitations—This study provides practical insights for cloud gaming providers by emphasizing the importance of risk mitigation strategies such as improving network stability, ensuring data security, and enhancing service transparency. However, this research is limited to one cloud gaming platform (Skyegrid), restricting generalizability to other providers. Future studies should explore comparative analyses across multiple cloud gaming services and consider additional variables such as pricing models, content variety, and user engagement strategies.Originality/value–This study contributes to the growing body of knowledge on technology adoption and consumer behavior in digital entertainment services, particularly in the cloud gaming industry. By focusing on the Indonesian market, it provides empirical evidence on how perceived risk, ease of use, and trust shape purchase intention, offering valuable insights for academics, marketers, and business strategists seeking to enhance consumer adoption of cloud gaming services.
Governing Digital Consumption: The Impact of Materialism on Impulsive Buying with the Mediating Role of PayLater Services among Indonesian Generation Z Rasyid, Dinda Aulia; Pradana , Mahir; Wijaksana, Tri Indra; Saifullah, Akhsan
Government & Resilience Vol. 4 No. 1 (2026): Government & Resilience (April 2026)
Publisher : Dealings Foundation Institute

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.62503/gr.v4i1.56

Abstract

The expansion of buy now pay later payment facilities within e-commerce platforms has increasingly influenced the purchasing patterns of young consumers, especially Generation Z who are highly involved in digital shopping environments. This study aims to examine the relationship between materialism and impulsive buying behavior while also assessing the mediating role of Shopee PayLater usage among Generation Z consumers. A quantitative research design was employed by distributing online questionnaires to Generation Z individuals in Indonesia who have utilized Shopee PayLater, resulting in 50 valid responses. The data were processed using Structural Equation Modeling Partial Least Squares (SEM-PLS). The results demonstrate that materialism has a significant influence on both Shopee PayLater usage and impulsive buying behavior. In addition, Shopee PayLater usage also significantly affects impulsive buying behavior. The mediation analysis further indicates that Shopee PayLater usage strengthens the relationship between materialism and impulsive buying behavior. These findings imply that deferred payment features may increase the tendency toward impulsive purchasing among consumers who exhibit stronger materialistic orientations in digital commerce settings.