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Pengaruh Lingkungan Kerja Fisik, Lingkungan Kerja Non-Fisik, dan Konflik Peran Terhadap Niatan Keluar (Studi Pada Karyawan PT X) Pramesti, Fadiyah Indah; Yuniawan, Ahyar
Jurnal Ilmu Manajemen Vol. 13 No. 1 (2025)
Publisher : Universitas Negeri Surabaya

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.26740/jim.v13n1.p199-207

Abstract

This study examines the impact of the work environment and role conflict on employees' intention to quit, employing a quantitative approach with data processed using the Smart PLS application. The research involved 100 respondents to explore how various aspects of the work environment, both physical and non-physical, along with role conflict, shape employees' decisions regarding whether to remain in or leave their organization. The findings indicate that the physical and non-physical work environments do not have a significant effect on employees' intention to quit, suggesting that environmental factors alone may not be the primary drivers of turnover decisions. However, role conflict was found to have a positive effect, highlighting the importance of clarity in job responsibilities and expectations. When employees face overlapping or unclear roles, dissatisfaction can increase, leading to a higher likelihood of departure. These results emphasize the need for organizations to address role ambiguity and implement clear job structures to enhance employee satisfaction, retention, and overall workplace stability.
THE EFFECT OF PHYSICAL WORK ENVIRONMENT, NON-PHYSICAL WORK ENVIRONMENT, AND ROLE CONFLICT ON INTENTION TO QUIT (Study on Employees of PT X) Pramesti, Fadiyah Indah; Yuniawan, Ahyar
Indonesian Management and Accounting Research Vol. 24 No. 1 (2025): Indonesian Management and Accounting Research
Publisher : Lembaga Penerbit Fakultas Ekonomi dan Bisns, Universitas Trisakti

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.25105/v24i1.21467

Abstract

The purpose of this research is to investigate the factors of intention to quit, which is the final decision made if the employee is dissatisfied with the job and its environment. This includes the physical work environment, non-physical work environment, and role conflict experienced by employees. This research uses quantitative methods with data processing using the Smart PLS version 4 application, with 100 respondents from PT X. Based on the research that has been conducted, it is known that the physical work environment has a negative and insignificant effect on intention to quit so that H1 is rejected, the non-physical work environment has a positive and insignificant effect on intention to quit so that H2 is rejected, and role conflict has a positive and significant effect intention to quit so that H3 is accepted. Overall, this study highlights the importance of both physical and non-physical work environments and role conflict in influencing employee’s intention to quit. Although the results of the statistical analysis did not always show a significant relationship, respondents' responses consistently indicated that comfortable working conditions, good interpersonal relationships, a positive organizational culture, and minimal role conflict can contribute to a decrease in employee’s intention to quit.