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The Role of Individuals in Organisations: A Systematic Literature Review on Workplace Behaviour and Performance Setyawati, Ira; Wardani, Yusnita; Sopiah
Jurnal Ilmu Manajemen Vol. 13 No. 1 (2025)
Publisher : Universitas Negeri Surabaya

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.26740/jim.v13n1.p52-63

Abstract

Individuals play a crucial role in shaping organisational dynamics, influencing workplace behaviour, job performance, and overall organisational success. This study conducts a Systematic Literature Review (SLR) to examine recent research on the impact of individual factors, such as motivation, job satisfaction, leadership perception, and organisational commitment, on workplace outcomes. Using the PRISMA framework, relevant studies published between 2015 and 2024 were identified from databases such as Scopus. The findings indicate that individual behaviours significantly affect team collaboration, innovation, and organisational effectiveness. Additionally, leadership styles, organisational culture, and employee well-being play a mediating role in enhancing job performance and engagement. The review also highlights emerging trends such as remote work, digital transformation, and employee adaptability in the modern workplace. Future research should explore the long-term impact of evolving work environments on individual contributions. This study provides valuable insights for organisations seeking to optimise employee performance and foster a productive work culture.
Pengaruh Beban Kerja dan Lingkungan Kerja terhadap Niat Bertahan Karyawan Sektor Kesehatan yang Dimediasi oleh Kepuasan Kerja: Tinjauan Literatur Sistematis Wardani, Yusnita; Soetjipto , Budi Eko; Wardana, Ludi Wishnu
Jurnal Ilmu Manajemen Vol. 12 No. 4 (2024)
Publisher : Universitas Negeri Surabaya

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.26740/jim.v12n4.p875–887

Abstract

Employee performance is a critical component of organizational success, influenced by various internal and external factors. This study employs a Systematic Literature Review (SLR) to explore recent findings on how workload and work environment influence the intention to stay among health sector employees in developing countries, with job satisfaction as a mediating variable. Using the PRISMA framework, 1,524 articles published between 2020 and 2025 were identified from Emerald, ScienceDirect, and PubMed, focusing on keywords such as workload, work environment, job satisfaction, and intention to stay. After applying inclusion and exclusion criteria, 23 articles were selected for in-depth analysis. The review reveals that workload significantly influences job satisfaction, particularly in relation to task distribution by management. A supportive work environment also enhances job satisfaction through psychosocial support mechanisms, which can impact patient outcomes. Furthermore, job satisfaction positively affects the intention to stay, emphasizing the role of organizational commitment. Both workload and work environment directly influence retention, where excessive workload and negative workplace conditions reduce employee persistence. Job satisfaction is found to mediate these relationships, highlighting the importance of aligning workload, workplace conditions, and fair compensation. This study provides valuable insights for healthcare institutions, particularly hospitals, to improve employee retention and service quality through better work design and supportive environments.