Article Per Year (5 Year)
p-Index From 2020 - 2025
0.23
P-Index
This Author published in this journals
All Journal Jurnal Multidisiplin Sahombu
Arfianti, Nabila Anggi
Unknown Affiliation
Arts Civil Engineering, Building, Construction & Architecture Economics, Econometrics & Finance Environmental Science Law, Crime, Criminology & Criminal Justice

Published : 1 Documents Claim Missing Document
Claim Missing Document
Check
Articles

Found 1 Documents
Search

 1 
Influence Service Quality on Customer Satisfaction on MDP IT Superstore Arfianti, Nabila Anggi; Megawati, Megawati
Jurnal Multidisiplin Sahombu Vol. 5 No. 02 (2025): Jurnal Multidisiplin Sahombu, (2025)
Publisher : Sean Institute

Show Abstract | Download Original | Original Source | Check in Google Scholar

Abstract

This research aims to examine the influence of service quality on customer satisfaction at Mdp It Superstore. This research uses a quantitative method carried out by customers who have made more than one purchase at MDP IT Superstore. The data analysis method uses non-probability sampling, purposive sampling, and multiple regression with a sample of 400 respondents. Based on the results of the partial test (t test) it shows that the Service Quality has a positive and significant influence on Customer Satisfaction. The research results simultaneously have a significant effect on customer satisfaction.
Co-Authors Megawati -