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All Journal Journal of Sustainable Economic and Business
Khalifa, Sri Aulia
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Agriculture, Biological Sciences & Forestry Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Education Social Sciences

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Behavioral Intention to Adopt Green Banking Technology: The Influence of UTAU and Environmental Concern Factors Khalifa, Sri Aulia; Wibowo, Mas Wahyu
Journal of Sustainable Economic and Business Vol. 2 No. 1 (2025): Journal of Sustainable Economic and Business (JOSEB)
Publisher : ARE Publisher

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.70550/joseb.v2i1.68

Abstract

Objectives: This study examines the influence of UTAUT and environmental concern on behavioral intention and Green Banking Product adoption, focusing on gender differences.Methodology: A survey was conducted using Google Forms with 129 respondents from BCA, BRI, BNI, and Mandiri bank customers in Banten, DKI Jakarta, West Java, Central Java, East Java, and Yogyakarta. The study employs a correlational design with cross-sectional data collection. Partial Least Squares Structural Equation Modeling (PLS-SEM) was used for analysis.Findings: Results show that Facilitating Conditions and Social Influence do not significantly impact behavioral intention. However, gender moderates the relationship between Effort Expectancy and Behavioral Intention, indicating differences between male and female respondents.Conclusion: Certain UTAUT factors may not directly influence behavioral intention, but gender plays a key role in Green Banking adoption. These findings can help banks develop targeted strategies to encourage adoption.
Co-Authors Mas Wahyu Wibowo