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All Journal Devotion: Journal of Research and Community Service Jurnal Penelitian Terapan Mahasiswa
Martina, Claudia Dwi
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Humanities Computer Science & IT Economics, Econometrics & Finance Environmental Science Languange, Linguistic, Communication & Media Social Sciences

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Quality of Culinary Tourism Products Influence on Satisfaction and Loyalty of Tourists Visiting Puyung Inaq Esun Racing Rice Restaurant in Lombok Martina, Claudia Dwi; Mananda, I Gusti Putu Bagus Sasrawan; Sudiarta, I Nyoman
Devotion : Journal of Research and Community Service Vol. 4 No. 7 (2023): Devotion: Journal of Research and Community Service
Publisher : Green Publisher Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.59188/devotion.v4i7.513

Abstract

This research was conducted on Nasi Balap Puyung Inaq Esun is a restaurant in central Lombok which is a restaurant that has been established since the 1970s and is the first nasi balap puyung in Lombok and adjacent to Mandalika tourist destinations. This study aims to analyze the effect of the quality of culinary tourism products on the satisfaction and loyalty of domestic tourists visiting Nasi Balapan Puyung Inaq Esun Lombok. This study uses quantitative research methods with a qualitative descriptive approach to describe the results of data analysis obtained from respondents. The sampling technique in this study uses purposive sampling techniques or determination of samples based on certain criteria, while the sample in question is an archipelago tourist who has visited Nasi Balap Puyung Inaq Esun Lombok. Data collection techniques in this study used questionnaires. The data analysis technique in this study uses the Structural Equation Model (SEM) with SmartPLS software development. The results showed that the quality of culinary tourism products has a significant or positive influence on the satisfaction of domestic tourists visiting Nasi Balap Inaq Esun, satisfaction has a significant effect on the loyalty of tourists visiting Nasi Balap Inaq Esun in Lombok, the quality of culinary tourism products has a significant influence on the loyalty of domestic tourists visiting Nasi Balap Inaq Esun,  and satisfaction is able to mediate between the quality of culinary tourism products with the loyalty of tourists visiting Nasi Balapan Inak Esun in Lombok.
Implementation Of Asean Homestay Standard Criteria On Homestay Management In Loha Tourism Village, West Manggarai Regency Ine Dae, yohana Etheldreda; Martina, Claudia Dwi; Berybe, Gregorius Antariksa; Umul, Dewi Sartika; Mbu, Agustina Ratna
Jurnal Penelitian Terapan Mahasiswa Vol 1 No 2 (2023): Jurnal Penelitian Terapan Mahasiswa
Publisher : Pusat Penelitian dan Pengabdian Masyarakat Politeknik eLBajo Commodus

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Abstract

The availability of homestays as tourist accommodation developed in Loha Tourism Village, West Manggarai Regency, is one of the potential attractions. However, in order to assure the quality of tourists services, homestays must be managed in compliance with generally accepted standards, such as the Asean Homestay Standard. Therefore, this study aims to analyze the suitability between the content of the standards in the Asean Homestay Standard and its application in the management of homestays in the tourist village of Loha. The method used in this research is qualitative with an exploratory approach. The results show that the total assessment score for the application of Asean Homestay Standards in accordance with the factual conditions of homestay management in Loha Tourism Village is 34 points with a presentation of 37%. This means that homestays in Loha Tourism Village are in the fair category. The highest score is obtained from the assessment of the activity criteria by 9%, and the lowest score is obtained from the assessment of the security and safety criteria by 2%. Thus, it is necessary to improve the quality of the human resources of the community and homestay managers to be able to maximize the tourism potential of the Loha tourism village.
Co-Authors Gregorius Antariksa Berybe I Nyoman Sudiarta Mananda, I Gusti Putu Bagus Sasrawan Mbu, Agustina Ratna Umul, Dewi Sartika Yohana Etheldreda Ine Dae