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All Journal Administrativa : Jurnal Birokrasi, Kebijakan dan Pelayanan Publik Pelayanan Unggulan: Jurnal Pengabdian Masyarakat Terapan Jurnal Ilmu Administrasi dan Kebijakan Publik
Fitri Wahyu Niarseh
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Agriculture, Biological Sciences & Forestry Humanities Computer Science & IT Economics, Econometrics & Finance Education Social Sciences Other

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Mendorong Ekonomi Kreatif dengan Produk Inovatif Ecoprint Menuju Desa Ramah Lingkungan Berkelanjutan di Desa Margajasa, Kabupaten Lampung Selatan Andre Setiawan; Athaya Aulia Rannisa; Fitri Wahyu Niarseh; Muhammad Dzikri Rofa; Nadia Artha Aulia; Rakha Kumara Zaki; Jihan Fahiravita; Imam Mahmud; Laili Fadhila Banuwa
Pelayanan Unggulan : Jurnal Pengabdian Masyarakat Terapan Vol. 2 No. 1 (2025): Februari : Pelayanan Unggulan : Jurnal Pengabdian Masyarakat Terapan
Publisher : Lembaga Pengembangan Kinerja Dosen

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.62951/unggulan.v2i1.1199

Abstract

The development of the creative economy has become one of the main drivers in improving community welfare, especially in rural areas. Margajasa Village, located in South Lampung Regency, has significant potential for developing an environmentally friendly creative economy. However, a lack of understanding and skills in creating innovative products remains a major challenge. To address this issue, a community service team initiated an educational and training program on ecoprint product development for local residents, including PKK members and village officials. This program utilized the Participatory Action Research (PAR) method through socialization and hands-on training. The results indicate an increased understanding among participants regarding the ecoprint concept and its business potential. Additionally, participants were able to create simple ecoprint products with the potential to generate additional income. This initiative is expected to serve as an initial step toward realizing a sustainable, eco-friendly village through a creative economy.
Keberhasilan Layanan Pajak Online Terhadap Optimalisasi Penerimaan Pajak Daerah di Kota Metro Fitri Wahyu Niarseh; Nana Mulyana; Yulianto
Jurnal Ilmu Administrasi dan Kebijakan Publik Vol. 1 No. 3 (2026): Edisi: April-Juni
Publisher : Pustaka Bangsa Indonesia

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Abstract

Permasalahan pengelolaan pajak daerah di Kota Metro terlihat pada rendahnya kepatuhan wajib pajak PBB-P2 yang masih mengandalkan pembayaran manual serta minimnya sosialisasi layanan digital. Kondisi tersebut membuat capaian penerimaan pajak belum sesuai target meskipun jumlahnya meningkat setiap tahun. Sebagai jawaban dari persoalan ini BPPRD Kota Metro menghadirkan layanan pajak online guna mempermudah proses pelaporan dan pembayaran. Penelitian ini bertujuan menilai keberhasilan layanan, faktor pendukung dan penghambat pelaksanaannya dengan menggunakan metode kualitatif melalui wawancara, observasi, dan dokumentasi. Hasil penelitian menunjukkan bahwa layanan pajak online mampu meningkatkan akses dan mempercepat pembayaran, namun belum sepenuhnya efektif dalam mendorong optimalisasi pajak daerah. Faktor pendukung meliputi dukungan kebijakan pemerintah daerah, kesiapan sistem digital, dan komitmen BPPRD dalam mendorong pemanfaatan layanan online. Sementara itu, hambatan utama berasal dari kurangnya sosialisasi, keterbatasan literasi digital masyarakat, gangguan teknis serta penyampaian informasi yang belum menjangkau RT sehingga penggunaannya masih belum merata. Oleh karena itu perlu perluasan sosialisasi, penguatan edukasi digital dan perbaikan stabilitas sistem agar layanan pajak online dapat berfungsi lebih optimal dan berkontribusi terhadap penerimaan pajak daerah. Kata Kunci: Keberhasilan layanan, pajak daerah, Kota Metro
Keberhasilan Keberhasilan Layanan Pajak Online Terhadap Optimalisasi Penerimaan Pajak Daerah di Kota Metro fitri wahyu niarseh; Nana Mulyana; Yulianto Yulianto
Administrativa : Jurnal Birokrasi, Kebijakan dan Pelayanan Publik Vol 8 No 1 (2026): Administrativa: Jurnal Birokrasi, Kebijakan dan Pelayanan Publik
Publisher : Jurusan Ilmu Administrasi Publik FISIP Universitas Lampung

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.23960/administrativa.v8i1.359

Abstract

The problem of regional tax management in Metro City is evident in the low compliance of PBB-P2 taxpayers who still rely on manual payments and the minimal socialization of digital services. This condition has resulted in tax revenue not meeting targets despite increasing numbers every year. In response to this problem, the Metro City Regional Tax Office (BPPRD) introduced an online tax service to simplify the reporting and payment process. This study aims to assess the service's success, supporting factors, and obstacles to its implementation using qualitative methods through interviews, observation, and documentation. The results show that online tax services can increase access and accelerate payments, but are not yet fully effective in encouraging regional tax optimization. Supporting factors include local government policy support, digital system readiness, and the BPPRD's commitment to encouraging the use of online services. Meanwhile, the main obstacles stem from a lack of socialization, limited digital literacy among the community, technical glitches, and information delivery that has not yet reached neighborhood units (RTs), resulting in uneven use of the service. Therefore, it is necessary to expand socialization, strengthen digital education, and improve system stability so that online tax services can function more optimally and contribute to regional tax revenue.
Co-Authors Andre Setiawan Athaya Aulia Rannisa Imam Mahmud Jihan Fahiravita Laili Fadhila Banuwa Muhammad Dzikri Rofa Nadia Artha Aulia Nana Mulyana Rakha Kumara Zaki Yulianto Yulianto Yulianto