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All Journal JATI (Jurnal Mahasiswa Teknik Informatika) Governors
Magfiroh, Nurul
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Computer Science & IT Economics, Econometrics & Finance

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ANALISIS KUALITAS LAYANAN WEBSITE E-OFFICE MENGGUNAKAN METODE ELECTRONIC GOVERNMENT QUALITY (E-GOVQUAL) DAN IMPORTANCE PERFORMANCE ANALYSIS (IPA) Magfiroh, Nurul; Yusuf, Muhammad; Kustiyahningsih, Yeni
JATI (Jurnal Mahasiswa Teknik Informatika) Vol. 9 No. 2 (2025): JATI Vol. 9 No. 2
Publisher : Institut Teknologi Nasional Malang

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.36040/jati.v9i2.13018

Abstract

Pemanfaatan teknologi pada instansi pemerintah khususnya layanan berbasis elektronik seperti website, merupakan upaya strategis untuk meningkatkan kualitas pelayanan publik. Evaluasi rutin diperlukan untuk memastikan mutu layanan. Namun Dinas Komunikasi dan Informatika (Diskominfo) Kabupaten Mojokerto hingga kini belum mengevaluasi kualitas layanan website e-Office. Penelitian ini bertujuan menilai persepsi pengguna terhadap kualitas layanan website e-Office, dengan melibatkan 114 responden melalui teknik purposive sampling. Evaluasi dilakukan menggunakan metode E-Govqual dengan enam variabel, sementara analisis data memanfaatkan Importance Performance Analysis (IPA) melalui SPSS versi 26. Hasil penelitian menunjukkan nilai kesesuaian sebesar 97%, menandakan kepuasan pengguna relatif tinggi. Namun terdapat nilai kesenjangan sebesar -0,10, yang menunjukkan kinerja website masih belum sepenuhnya memenuhi harapan. Beberapa item yang memerlukan perbaikan meliputi akses tanpa instalasi (EF5), fitur tanda tangan digital (TRS8), keberadaan FAQ/helpdesk (FN1), ketersediaan layanan tanpa gangguan (RLB1), ketepatan waktu informasi (RLB4), dan desain yang menarik serta profesional (CI2). Penelitian ini diharapkan menjadi dasar bagi instansi terkait untuk meningkatkan kualitas layanan dan referensi bagi penelitian selanjutnya.
Household Financial Management in Dealing with The Increase in Food Prices Isadi, Munir; Magfiroh, Nurul
GOVERNORS Vol. 4 No. 2 (2025): August-November 2025 Issue
Publisher : Yayasan Cita Cendekiawan Al Khwarizmi

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.47709/governors.v4i2.6548

Abstract

Efforts to fulfill household living needs are highly dependent on income and the ability to manage money obtained from various economic activities. In many cases, economic factors become a major source of disharmony within families. Such disharmony often arises when household income is not balanced with the increasing demands of daily necessities, particularly food expenditure. This study seeks to explore how households, especially homemakers, manage their finances in the face of rising food prices and how they apply accounting practices in everyday financial decision-making. The research employs a qualitative approach through observation, interviews, and documentation, allowing for a deeper understanding of financial behavior at the household level. The findings reveal that homemakers adopt specific strategies to cope with economic pressures, one of which is exercising stricter control over expenditures by avoiding the purchase of non-essential items. Furthermore, their financial management practices reflect the implementation of basic accounting principles, particularly in the areas of budgeting, planning, and decision-making. These aspects serve as practical tools for maintaining financial stability amidst fluctuating prices. Overall, the study highlights the crucial role of homemakers in sustaining household financial resilience and demonstrates that even simple accounting applications can significantly support family well-being in challenging economic conditions.  
Co-Authors Isadi, Munir Muhammad Yusuf Yeni Kustiyahningsih