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All Journal Jurnal Inovasi Ilmu Sosial dan Politik Sharia Economic and Management Business Journal (SEMBJ)
Pahrudin
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Religion Agriculture, Biological Sciences & Forestry Computer Science & IT Economics, Econometrics & Finance Education Social Sciences Other

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Institutional strengthening in village ecotourism development Suhendri; Helena, Dida; Pahrudin
Jurnal Inovasi Ilmu Sosial dan Politik (JISoP) Vol 5 No 1 (2023)
Publisher : Universitas Islam Malang

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.33474/jisop.v5i1.19798

Abstract

This study aims to explore village institutions in managing the tangkas lake ecotourism in Muaro Jambi Regency, Jambi Province. This research is based on ecotourism, which is being studied by many researchers as responsible tourism towards socio-economic and environmental sustainability. In addition, institutions in ecotourism management that should be oriented towards the people's economy are often confronted with the interests of a few people. Therefore, based on the objectives of this study, a qualitative method was used with a descriptive exploratory approach to obtain an overview of the findings to answer the research questions. While the primary research data obtained through observation, interviews, and documentation. Then the secondary data will go through a review of documents, literature, social media, or others according to the research objectives. The results of the study show that leadership and coordination have been developed quite well, which were initiated directly by the village government. Partnerships that are built in complementary synergies so that they become the basis for developing potential based on academic knowledge. Meanwhile, Lake Tangkas ecotourism promotion facilities have utilized social media with websites and Facebook to Instagram. However, the village government is too structurally involved with policy makers ranging from the village head to the village secretary, while the strategic position of the community can be more dominant. The university carries out dharma service but does not significantly influence the development and contribution of the tangkas lake ecotourism management institution.
Analysis of Service Quality at Islamic Banks in Bengkulu City (Study at BSI Bank KC S. Parman 1) Anugrah Mahesa, Khodijah; Isnaini, Desi; Pahrudin
Sharia Economic and Management Business Journal (SEMBJ) Vol. 6 No. 1 (2025): February
Publisher : Yayasan Darussalam Bengkulu

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.62159/sembj.v6i1.1226

Abstract

The aim of this research is to determine the service quality of Bank Syariah Indonesia KC S. Parman 1 Bengkulu. This research is field research using a descriptive qualitative approach. The data sources used in this research are primary data and secondary data. The data analysis technique used is data reduction, data presentation and drawing conclusions. The results of this research indicate that the services at the Indonesian sharia bank KC S. Parman 1 Bengkulu provide services for customers. This is demonstrated through 5 (five) factor dimensions, namely: tangible (physical evidence), Reability (reliability), Responsiveness (responsiveness), Assurance (guarantee) and Empaty (empathy). The results of this research indicate that the service quality of Bank BSI KC S. Parman 1 is quite satisfactory for customers. However, there are still several factors that can be improved, such as the mobile banking network which often has problems and the lack of ATM machine support. On the other hand, Bank BSI KC S. Parman 1 has carried out improvements and improvements to the facilities and services provided to customers every year.
Co-Authors Anugrah Mahesa, Khodijah Helena, Dida Isnaini, Desi Suhendri