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All Journal International Journal Of Science, Technology & Management (IJSTM) Jurnal Farmasi dan Sains Indonesia (JFSI) Journal of Hospital Management
Yunita, Fina
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Evaluasi Rasionalitas Penggunaan Antibiotik Infeksi Saluran Kemih Bawah di Rsd Gunung Jati Cirebon Periode Januari–Desember 2022 Efriani, Like; Irawan, Ade; Yunita, Fina
Jurnal Farmasi & Sains Indonesia Vol 6 No 2 (2023)
Publisher : LPPM Sekolah Tinggi Ilmu Farmasi Nusaputera

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.52216/jfsi.vol6no2p112-118

Abstract

Urinary tract infection is an infection caused by the presence of microorganisms in the urinary tract, including the prostate bladder. Antibiotics are drugs to treat infections caused by bacteria. Giving antibiotics to people with infectious diseases aims to inhibit the growth or kill microorganisms, especially bacteria that cause disease. The aim of this research is to find out whether giving medication to patients with lower urinary tract infections at RSD Gunung Jati is rational or irrational. This research was carried out in an analytical observational manner using a retrospective research design, namely by taking patient data from medical records and prescriptions for patients suffering from lower urinary tract infections at RSD Gunung Jati, Cirebon City for the period January-December 2022. The number of samples in the study was 85 samples. according to the inclusion criteria. Statistical analysis used in this research is chi-square and mann whitney. The parameters taken in this study were the right dose, the right diagnosis, the right indication, and the right drug. The results of the study showed that lower urinary tract infections were mostly experienced by women, amounting to 58 people (68%), sufferers of lower urinary tract infections were mostly experienced by patients aged 46-55 years, amounting to 22 patients (26%). The drug most commonly received by patients with lower urinary tract infections was cefixime, 49 times (53%). Most patients with lower urinary tract infections were given in single form in 84 people (99%). Patients suffering from lower urinary tract infections most often experienced symptoms of pain when urinating, with 71 patients (47%). The evaluation results showed that the right dose by 96%, the right drug by 100%, the right indication by 100%, and the right  diagnosis by 100%. In the statistical analysis, the results showed that the medication given to patients with lower urinary tract infections met the rational requirements and had a significant rationality value.
The Influence of Promotion, Service Quality, Brand Image On Indomaret Customer Satisfaction and Loyalty Yunita, Fina; Puspitaloka Mahadewi, Erlina
International Journal of Science, Technology & Management Vol. 6 No. 3 (2025): May 2025
Publisher : Publisher Cv. Inara

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.46729/ijstm.v6i3.1299

Abstract

The supermarket sector in Indonesia has shown significant growth over the past few years and is predicted to continue to grow in the future. The purpose of this study was to determine how promotion, service quality, and brand image impact customer satisfaction and customer loyalty, especially Indomaret customers in west Jakarta Indonesia. This study involved the use of quantitative techniques. The population to be studied was Indomaret customers in west Jakarta Indonesia in year 2024 to 2025. Furthermore, for sampling, a nonprobability sampling method with a purposive sampling technique was used. The research sample was 130 people. Smart PLS software was used to perform data analysis with the Structural Partial Least Square Equation Model (SEM-PLS). The results of this study indicated that promotion, service quality, and brand image have an impact on customer satisfaction. In addition, service quality and brand image had a positive impact on customer loyalty. The level of customer satisfaction positively influences customer loyalty. This study was expected to help Indomaret to improve customer satisfaction and customer loyalty. Furthermore, this study can serve as a reference for future research on promotion, service quality, brand image, customer satisfaction, and customer loyalty.
The Effect of Training And Utility on The Implementation of Electronic Medical Record With Organizational Culture as A Moderator Yunita, Fina
Journal of Hospital Management Vol 8, No 01 (2025): Journal of Hospital Management
Publisher : Lembaga Penerbitan Universitas Esa Unggul

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.47007/johm.v8i01.8681

Abstract

This research is based on the problem  of satisfaction with the implementation  of electronic medical records that have not maximally satisfied nurses as users. The purpose of this study is to empirically reveal the influence of training and utility on the implementation of electronic medical records with organizational culture as a moderator. This study is included in a quantitative study with  a cross sectional study design, the population is outpatient installation nurses with civil servant status, the sampling technique uses a saturated sample so that the number of samples is set at 77 respondents. The analysis method used was the three box method and PLS-SEM analysis. The results of the analysis concluded that training, utilities and organizational culture had a positive and significant effect on the implementation of electronic medical records, organizational culture did not moderate the influence of training and utilities on the implementation of electronic medical records.
Co-Authors Ade Irawan Efriani, Like Puspitaloka Mahadewi, Erlina