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Journal : Journal of Engineering Science and Technology Management

Service Performance Analysis Using Fault Tree Analysis (FTA) at the Investment and One-Stop Integrated Services Office (Case Study in Kampar Regency) Muliani, Kurnia; Azriadi, Emon; Musridho, R. Joko
Journal of Engineering Science and Technology Management (JES-TM) Vol. 5 No. 2 (2025): September 2025
Publisher : Journal of Engineering Science and Technology Management

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31004/jestm.v5i2.299

Abstract

High-quality public service performance is highly needed. However, the Investment and One- Stop Integrated Services Agency (DPMPTSP) of Kampar Regency faces challenges in the form of low service speed, as seen from the results of the 2023 Community Satisfaction Survey (SKM). This study aims to analyze the causes of delays in environmental permit services at the DPMPTSP of Kampar Regency using the Fault Tree Analysis (FTA) method. FTA is used to identify the root causes of failure and the logical relationship between the existing factors. Data was collected through interviews with officials from the DPMPTSP and the Environmental Agency (DLH) of Kampar Regency, as well as document studies. The results of the study show that the delays are caused by three main factors: (1) business actor factors, (2) Technical Regional Apparatus Organization (OPD) factors, and (3) internal DPMPTSP factors. The FTA analysis highlights that business actor factors, such as a lack of knowledge and slow feedback, are the most dominant root cause of the problem. Increased collaboration between business actors and relevant OPDs is needed to accelerate the permit process and improve community satisfaction.
Facility Layout Redesign Using Systematic Layout Planning: A Case Study of a Vocational Motorcycle Workshop in Indonesia Yuanda, Rizwan; Fiatno, Aris; Gusman, Deddy; Tanjung, Lilatul Syifa; Musridho, R. Joko
Journal of Engineering Science and Technology Management (JES-TM) Vol. 4 No. 2 (2024): September 2024
Publisher : Journal of Engineering Science and Technology Management

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31004/jestm.v4i2.370

Abstract

Efficient facility layout plays a critical role in improving operational performance, learning effectiveness, and occupational comfort in vocational education workshops. This study examines the redesign of a motorcycle engineering and business workshop at a public vocational high school in Indonesia using the Systematic Layout Planning (SLP) method. The existing layout exhibited inefficient material flow, excessive travel distances, and poor spatial organization, leading to fatigue among students and reduced instructional productivity. A qualitative descriptive case-study approach was employed, supported by direct observation, process mapping, and activity relationship analysis. The SLP procedure was applied through the development of Operation Process Charts, Activity Relationship Charts (ARC), Activity Relationship Diagrams (ARD), and block layout alternatives. The proposed layout demonstrates a substantial reduction in inter-facility travel distance and improved logical sequencing of learning activities. The findings confirm that SLP is an effective and adaptable approach for optimizing educational workshop layouts, contributing to improved operational efficiency and a safer, more conducive learning environment.
Structural Safety Analysis of Pahlawan University Apartment Building Khoiri, Pastabiqul; Setiawan, Beny; Musridho, R. Joko
Journal of Engineering Science and Technology Management (JES-TM) Vol. 6 No. 1 (2026): Maret 2026
Publisher : Journal of Engineering Science and Technology Management

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31004/jestm.v6i1.358

Abstract

The Rusunawa Putri Building at Universitas Pahlawan serves as a student residence operating 24 hours a day, providing essential accommodation facilities. Current physical conditions show several damages, including wall cracks, water seepage, damaged doors, and ceiling deterioration. This study aims to identify the factors influencing building reliability and to assess the reliability level of the Rusunawa Putri Building. A descriptive quantitative and qualitative method was applied, involving field observations, interviews, and questionnaires distributed to 28 residents. The assessment refers to the Ministry of Public Works Regulation No.29/PRT/M/2006, which includes five aspects: architecture, structure, utilities and fire protection, accessibility, and building and environmental layout. The findings show reliability values of 75% for architecture, 78% for structure, 82% for utilities and fire protection, 76% for accessibility, and 76% for building and environmental layout. Overall, the building achieved a reliability score of 82%, which falls into the less reliable category (75–<95%). This study recommends periodic maintenance and the provision of essential components such as hydrants, sprinklers, evacuation facilities, and disability-accessible amenities to improve building safety and reliability