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All Journal Journal of Research and Technology Jurnal Teknik Industri Terintegrasi (JUTIN) KOLONI Journal of Engineering Science and Technology Management
Musridho, R. Joko
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Chemical Engineering, Chemistry & Bioengineering Civil Engineering, Building, Construction & Architecture Control & Systems Engineering Decision Sciences, Operations Research & Management Electrical & Electronics Engineering Energy Engineering Environmental Science Industrial & Manufacturing Engineering Law, Crime, Criminology & Criminal Justice Mechanical Engineering Public Health Social Sciences Other

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Journal : Journal of Engineering Science and Technology Management

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Service Performance Analysis Using Fault Tree Analysis (FTA) at the Investment and One-Stop Integrated Services Office (Case Study in Kampar Regency) Muliani, Kurnia; Azriadi, Emon; Musridho, R. Joko
Journal of Engineering Science and Technology Management (JES-TM) Vol. 5 No. 2 (2025): September 2025
Publisher : Journal of Engineering Science and Technology Management

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31004/jestm.v5i2.299

Abstract

High-quality public service performance is highly needed. However, the Investment and One- Stop Integrated Services Agency (DPMPTSP) of Kampar Regency faces challenges in the form of low service speed, as seen from the results of the 2023 Community Satisfaction Survey (SKM). This study aims to analyze the causes of delays in environmental permit services at the DPMPTSP of Kampar Regency using the Fault Tree Analysis (FTA) method. FTA is used to identify the root causes of failure and the logical relationship between the existing factors. Data was collected through interviews with officials from the DPMPTSP and the Environmental Agency (DLH) of Kampar Regency, as well as document studies. The results of the study show that the delays are caused by three main factors: (1) business actor factors, (2) Technical Regional Apparatus Organization (OPD) factors, and (3) internal DPMPTSP factors. The FTA analysis highlights that business actor factors, such as a lack of knowledge and slow feedback, are the most dominant root cause of the problem. Increased collaboration between business actors and relevant OPDs is needed to accelerate the permit process and improve community satisfaction.
Facility Layout Redesign Using Systematic Layout Planning: A Case Study of a Vocational Motorcycle Workshop in Indonesia Yuanda, Rizwan; Fiatno, Aris; Gusman, Deddy; Tanjung, Lilatul Syifa; Musridho, R. Joko
Journal of Engineering Science and Technology Management (JES-TM) Vol. 4 No. 2 (2024): September 2024
Publisher : Journal of Engineering Science and Technology Management

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31004/jestm.v4i2.370

Abstract

Efficient facility layout plays a critical role in improving operational performance, learning effectiveness, and occupational comfort in vocational education workshops. This study examines the redesign of a motorcycle engineering and business workshop at a public vocational high school in Indonesia using the Systematic Layout Planning (SLP) method. The existing layout exhibited inefficient material flow, excessive travel distances, and poor spatial organization, leading to fatigue among students and reduced instructional productivity. A qualitative descriptive case-study approach was employed, supported by direct observation, process mapping, and activity relationship analysis. The SLP procedure was applied through the development of Operation Process Charts, Activity Relationship Charts (ARC), Activity Relationship Diagrams (ARD), and block layout alternatives. The proposed layout demonstrates a substantial reduction in inter-facility travel distance and improved logical sequencing of learning activities. The findings confirm that SLP is an effective and adaptable approach for optimizing educational workshop layouts, contributing to improved operational efficiency and a safer, more conducive learning environment.
Co-Authors Amalia, Fazilla Arif Mudi Priyatno Aris Fiatno Benny Setiawan, Benny Emon Azriadi Gusman, Deddy Henny Henny, Henny Muhammad Iqbal Muliani, Kurnia Sianturi, Gabriel Silma, Muhammad Sudirman, Wahyu Febri Tanjung, Lailatul Syifa Tanjung, Lilatul Syifa Yuanda, Rizwan