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Hutapea, Christoffer Immanuel
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Civil Engineering, Building, Construction & Architecture Law, Crime, Criminology & Criminal Justice Public Health Social Sciences Other

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Perlindungan Konsumen Pengguna Kartu E – Toll Yang Hilang Dalam Perspektif Undang-Undang Nomor 8 Tahun 1999 Tentang Perlindungan Konsumen Hutapea, Christoffer Immanuel; Atmaja, Bima Kumara Dwi
KOLONI Vol. 3 No. 2 (2024): JUNI 2024
Publisher : Universitas Pahlawan Tuanku Tambusai

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31004/koloni.v3i2.641

Abstract

The objective of this research is to investigate the safeguarding of E-Toll users' interests cards that are lost from the perspective of consumer protection laws. This study employs a normative legal research method with a legislative approach. The study's findings indicate that there is a legal vacuum concerning the protection of consumers using E-Toll cards that are lost; therefore, the foundation of consumer protection is not enforced. The regulation of consumer protection is under the jurisdiction of Law Number 8 of 1999 without specific or detailed provisions regarding this matter. Other regulations that can be found in Bank Indonesia Regulation Number: 20/6/PBI/2018 on Electronic Money.
Co-Authors Atmaja, Bima Kumara Dwi