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All Journal PIKSEL : Penelitian Ilmu Komputer Sistem Embedded and Logic
Maulana, Muhammad Ismam
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Computer Science & IT Decision Sciences, Operations Research & Management

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Web-Based Bandwidth Configuration Automation Using Scheduling Algorithm Handayani, Dwipa; Hendharsetiawan, Andy Achmad; Maulana, Muhammad Ismam
PIKSEL : Penelitian Ilmu Komputer Sistem Embedded and Logic Vol. 13 No. 1 (2025): Maret 2025
Publisher : LPPM Universitas Islam 45 Bekasi

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.33558/piksel.v13i1.10806

Abstract

PT Mora Telematics Indonesia continues to be committed to providing the best service to satisfy customers, both in terms of the quality of the products offered and the responsiveness in handling requests. However, the process of requesting bandwidth on demand, especially in activating requests that still use conventional configurations, causes inefficiencies and the potential for human error. This can reduce customer satisfaction and hinder the speed of response to bandwidth upgrade requests. As an alternative, a solution is designed in the form of a bandwidth configuration automation system based on the priority scheduling algorithm with the aim of increasing efficiency and accuracy in managing bandwidth requests on demand. This application was developed using a waterfall development model and based on a unified modeling language with a website platform to ensure ease of use. Application functionality testing shows satisfactory performance in each process, both at the billing and NOC levels, and the priority scheduling algorithm is proven to be able to read the end-date on the bandwidth on demand data correctly
Co-Authors Dwipa Handayani Hendharsetiawan, Andy Achmad