Article Per Year (5 Year)
p-Index From 2020 - 2025
0.23
P-Index
This Author published in this journals
All Journal Journal of Media, Sciences and Education
Utari Meilista
Unknown Affiliation
Humanities Economics, Econometrics & Finance Education Languange, Linguistic, Communication & Media

Published : 1 Documents Claim Missing Document
Claim Missing Document
Check
Articles

Found 1 Documents
Search

 1 
The Influence of Attitude and Work Competence on the Quality of Public Services at the Woha District Office, Bima Regency Utari Meilista; Jaenab
Jurnal Pengetahuan dan Pendidikan Vol 3 No 2 (2024): Journal of Media, Sciences and Education
Publisher : Yayasan Baru Haji Samsudin

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.36312/jomet.v3i2.83

Abstract

This study aims to determine the effect of work attitudes and competencies on service quality at the Woha District Office, Bima Regency. This type of research is referred to as associative research, which aims to determine the relationship between two or more variables. Namely, the influence of work attitudes and competencies on service quality at the Woha District Office, Bima Regency. The withdrawal technique is a saturated sample by taking all employees, totaling 32 respondents at the Woha Sub-district office, Bima Regency. Data collection techniques using a questionnaire (questionnaire) with a Likert scale. Data analysis techniques using validity test, reliability test, classical assumption test and multiple linear regression with SPSS windows 20. The results of this study 1) There is a significant influence between attitudes towards the quality of public services at the Woha sub-district office, Bima district. 2) There is no significant effect between work competence on the quality of public services at the Woha District Office, Bima Regency. 3) There is a significant influence between attitudes and work competence on the quality of public services at the Woha District Office, Bima Regency.
Co-Authors Jaenab