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Analysis of The Influence of Library Service Quality on User Satisfaction Juanda Julianus; Nurlela Oematan
International Journal of Education, Language, Literature, Arts, Culture, and Social Humanities Vol. 3 No. 2 (2025): International Journal of Education, Language, Literature, Arts, Culture, and So
Publisher : FKIP, Universitas Palangka Raya

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.59024/ijellacush.v3i2.1371

Abstract

One of the main elements affecting patron happiness, particularly in educational settings, is the caliber of library services. For students, the library serves as an essential information source. The expectations of users and the actual services offered, however, frequently diverge. Prior research has demonstrated that high-quality services can boost students' enthusiasm for reading and their contentment with library resources. This study's methodology is quantitative and survey-based. The author selected 57 individuals from the population, all of whom were library patrons. Data collecting methods, including questionnaires and documentation, were employed to get the information required for this investigation. The data analysis's findings demonstrated that the library offered its patrons quite good services. The majority of respondents (22, or 38.6%) selected "Satisfied," indicating that they were happy with the facilities and services offered, particularly with regard to staff services and book collections. The lowest, "Not Satisfied," was reported by as many as two individuals, or 3.5%.
Hubungan Pembinaan Keluarga Kristen dan Etika Hidup Kudus terhadap Keharmonisan Rumah Tangga Kristen Donalia Reynaldo; Nurlela Oematan
REDOMINATE Jurnal Teologi dan Pendidikan Kristiani Vol. 7 No. 1 (2025): REDOMINATE
Publisher : Sekolah Tinggi Teologia Kerusso Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.59947/redominate.v7i1.162

Abstract

This research aims to analyze the relationship between Christian Family Discipleship and Ethics of Holy Living toward achieving Christian Household Harmony. The Christian family is understood as a covenant institution whose primary purpose is sanctification and discipleship. Harmony within the household is viewed not merely as the absence of conflict, but as genuine peace (shalom) founded upon biblical principles. The methodology utilized in this study is a descriptive qualitative approach based on literature review, assuming that data is derived from surveys/literature studies involving Christian families. The independent variables tested are the consistency of Christian Family Discipleship practices (as the means/process) and the application of the Ethics of Holy Living (as the standard/morality), while the dependent variable is the level of Household Harmony. The research findings indicate a positive and significant relationship between Christian Family Discipleship and the Ethics of Holy Living, both simultaneously and partially, regarding Christian Household Harmony. Family Discipleship serves as a tool that actively trains and internalizes spiritual values, while the Ethics of Holy Living, especially the principles of forgiveness, Agape love, and humility, function as the normative foundation that must be lived out. It was found that the synergy between a consistent Discipleship process and the practice of Holy Ethics produces a stable and transformative harmony, supported by the unity of spiritual purpose and covenant-based conflict resolution mechanisms. This study concludes that strengthening Christian Household Harmony requires investment in Discipleship that gives rise to the Ethics of Holy Living, which should be the main focus of church ministry and parental responsibility.