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Analysis of The Role of Organizational Citizenship Behavior to Optimize Work Discipline Rizki Dwi Ariyanto; Mulyono
Journal of Management Research and Studies Vol. 1 No. 1: January - June (2023)
Publisher : Optima Science

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.61665/jmrs.v1i1.30

Abstract

This study aims to determine the effect of Public Service Motivation on Work Discipline through strengthening Organizational Citizenship Behavior. The population in this study were all teachers who worked at Purwantoro Elementary School, Malang City. The sampling technique used in this research is Nonprobability Sampling with a total of 91 respondents. And the data is processed through Smart Partial Least Square (PLS) software. The results of this study indicate that public service motivation, which is still low, has not been able to contribute to improving teacher performance at SDN Purwantoro, Malang City. Likewise, organizational citizenship behavior (OCB) is getting better, it will be able to contribute to teacher work discipline. It was also found in this study that the better the organizational citizenship behavior (OCB), the more it would contribute to the teacher's work discipline. As well as high or increasing public service motivation, accompanied by a good role of organizational citizenship behavior, then work discipline will be better.
Typology of Tourist Villages in Batu City Based on Cluster Analysis: Strategic Implications for Tourism Management Adya Hermawati; Armanu Thoyib; Triana Dewi Salma; Aviv Yuniar Rahman; Rizki Dwi Ariyanto; Rizki Dwi Farotul Khasanah
Journal of Education and Teaching Learning Vol.4 No.2 October (2026)
Publisher : PT MEDIA JURNAL DAN PENDIDIKAN

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.59211/mjpjetl.v4i2.308

Abstract

Tourist villages play a strategic role in boosting local government revenue and ensuring equitable economic distribution among communities; however, uniform management approaches are often ineffective due to variations in potential and performance across villages. This study aims to identify the typology of tourist villages in Batu City based on eight tourism management variables: tourism facilities, infrastructure and accessibility, service quality, creative economy innovation, visitor satisfaction, entrepreneurial orientation, tourist visits, and competitive advantage. Primary data were collected through a questionnaire survey involving 1,152 respondents representing 384 Neighborhood Associations (RT) across 24 villages/sub-districts in three districts of Batu City, namely Batu District, Bumiaji District, and Junrejo District. Sample selection employed a proportional stratified sampling technique. The analytical methods used were a Systematic Literature Review to identify the research variables, followed by Cluster Analysis to group the villages/sub-districts based on similarities in their characteristics. The results indicate that the 24 tourist villages/sub-districts in Batu City can be classified into three clusters: Cluster 2 as the high-performing group (mean = 4.389), Cluster 1 as the moderate group (mean = 3.969), and Cluster 3 as the low-performing group (mean = 3.758). Each cluster exhibits significant differences in characteristics across all measured variables. These findings imply that development strategies for tourist villages must be differentiated and typology-based rather than uniform, ensuring that tourism management policies are more targeted and have a tangible impact on enhancing the competitive advantage of tourist villages in Batu City.