Article Per Year (5 Year)
p-Index From 2020 - 2025
0.23
P-Index
This Author published in this journals
All Journal Kajian Ilmiah Mahasiswa Administrasi Publik (KIMAP)
Naldi, Muh
Unknown Affiliation
Humanities

Published : 1 Documents Claim Missing Document
Claim Missing Document
Check
Articles

Found 1 Documents
Search

 1 
KUALITAS PELAYANAN PUBLIK BIDANG ADMINISTRASI KEPENDUDUKAN DI KANTOR DINAS KEPENDUDUKAN CATATAN SIPIL KAB. BANTAENG Naldi, Muh; Mahsyar, Abdul; Yahya, Muhammad
Kajian Ilmiah Mahasiswa Administrasi Publik (KIMAP) Vol 4, No 3 (2023): Juni 2023
Publisher : Universitas Muhammadiyah Makassar

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.26618/kimap.v4i3.11502

Abstract

This study aims to examine the quality of public services in the field of population administration in Bantaeng district by using the theory of service quality. Public services are interesting to observe because their activities are in the context of fulfilling the basic needs of citizens for goods or services and administrative services related to the public interest. There are four qualities of public services including, direct evidence (tangibles), reliability (Reliability), responsiveness (responsiveness), assurance (assurance).
Co-Authors Abdul Mahsyar Muhammad Yahya