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Accountability and Transparency in Public Administration for Improved Service Delivery Birdayanthi, Birdayanthi; Yusriadi, Yusriadi; Ikmal, Ikmal
Journal Social Civilecial Vol. 3 No. 1 (2025): Journal Social Civilecial
Publisher : Journal Social Civilecial

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.71435/610633

Abstract

Accountability and transparency are foundational pillars of effective public administration, serving as essential components for building trust, enhancing service delivery, and fostering good governance. In recent decades, the global emphasis on improving public administration has been fueled by the increasing demands of citizens for efficient, equitable, and reliable public services. The principles of accountability and transparency have become particularly relevant in addressing governance challenges, including corruption, inefficiency, and lack of responsiveness. Accountability, in the context of public administration, refers to the obligation of public officials to answer for their actions and decisions to stakeholders, including citizens, institutions, and regulatory bodies. It involves mechanisms that ensure the responsible use of power, adherence to legal and ethical standards, and alignment of actions with public interest.