Claim Missing Document
Check
Articles

Found 2 Documents
Search

PENGARUH CITRA MERK, KUALITAS PRODUK, DAN PROMOSI TERHADAP MINAT BELI PRODUK PERAWATAN KULIT SCARLETT WHITENING DENGAN E-WOM SEBAGAI VARIABEL MEDIASI Kristia
Management and Sustainable Development Journal Vol. 4 No. 2 (2022): Management and Sustainable Development Journal
Publisher : Department of Management - Institut Shanti Bhuana

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.46229/msdj.v4i2.522

Abstract

Penelitian ini bertujuan untuk mengetahui: (1) pengaruh secara langsung citra merek terhadap minat beli produk, (2) pengaruh secara langsung kualitas produk terhadap minat beli produk, (3) pengaruh secara langsung promosi terhadap minat beli produk, (4) pengaruh citra merek terhadap minat beli produk dengan dimediasi oleh E-WOM, (5) pengaruh kualitas produk terhadap minat beli produk dengan dimediasi oleh E-WOM, (6) pengaruh promosi terhadap minat beli produk dengan dimediasi oleh E-WOM. Populasi dalam penelitian ini adalah seluruh konsumen produk perawatan kulit Scarlett Whitening, sedangkan sampel dalam penelitian ini adalah sebanyak 96 konsumen produk perawatan kulit Scarlett Whitening. Teknik pengambilan sampel penelitian ini menggunakan kombinasi purposive sampling dan snowball sampling. Data diperoleh dengan cara menyebarkan kuesioner kepada 96 responden yang memenuhi kriteria. Kuesioner berkaitan dengan citra merek, kualitas produk, promosi, minat beli, dan E-WOM. Proses analisis data dilakukan dengan menggunakan software SmartPLS 3. Berdasarkan hasil analisis data, diperoleh hasil penelitian bahwa: (1) citra merek secara langsung berpengaruh positif terhadap minat beli produk, (2) kualitas produk secara langsung tidak berpengaruh positif terhadap minat beli produk, (3) promosi secara langsung berpengaruh positif terhadap minat beli produk, (4) citra merek tidak berpengaruh positif terhadap minat beli produk dengan dimediasi oleh E-WOM, (5) kualitas produk berpengaruh positif terhadap minat beli produk dengan dimediasi penuh oleh E-WOM (full mediation), (6) promosi tidak berpengaruh positif terhadap minat beli produk dengan dimediasi oleh E-WOM
The Influence of Electronic Word of Mouth and Price Sensitivity on Sustainable Food Consumption Intentions: Environmental Concern Mediation Deswita, Yohana Fica Silvia; Rahmawati, Christina Heti Tri; Kristia
Indonesian Journal of Business and Entrepreneurship Vol. 10 No. 2 (2024): IJBE, Vol. 10 No. 2, May 2024
Publisher : School of Business, IPB University (SB-IPB)

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.17358/ijbe.10.2.411

Abstract

Background: Sustainable consumption habits by purchasing and consuming environmentally friendly products are changes made to maintain natural resources and prevent non-environmental practices carried out by producers. Purpose: The research objectives are to determine (1) the influence of electronic Word of Mouth (e-WOM), price sensitivity, and environmental concern on sustainable food consumption intentions, (2) environmental concern mediates the influence of e-WOM on sustainable food consumption intentions, and (3) environmental concern mediates the influence price sensitivity to sustainable food consumption intentions. Design/methodology/approach: This research uses a population of all followers from Instagram social media accounts at the green restaurants Nanamia Pizzeria and Warung Bumi Langit. The respondents of this research were 200 people, dominated by Generation Z using a purposive sampling technique. The data analysis technique is Partial Least Square with SmartPLS 3.29 software. Findings/Result: The research results show (1) e-WOM, price sensitivity, and environmental concern influence sustainable food consumption intentions, (2) environmental concern partially mediates the influence of e-WOM on sustainable food consumption intentions, and (3) environmental concern partially mediates the influence of price sensitivity on consumption intentions sustainable food. This model explains 56.4% of sustainable food consumption variation through e-WOM variables, price sensitivity, and environmental concerns. Conclusion: This finding highlights the crucial role of environmental concern in shaping sustainable food consumption intentions and is especially important for sustainable food restaurants like Nanamia Pizzeria and Warung Bumi Langit. To attract more customers, these restaurants should focus on marketing strategies that highlight the environmental impact of their products while also implementing sustainable principles in their operations, including using sustainable resources, waste management, and supporting local farmers.Originality/value (State of the art): This research contributes to the limited discourse in marketing literature by uniquely integrating e-WOM and price sensitivity with environmental concerns affecting sustainable food consumption, specifically in the context of green restaurants in Indonesia. Keywords: e-WOM, environmental concern, sustainable food consumption intentions, price sensitivity